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Join to apply for the Sr. Product Manager, US Spanish CX role at AmazonJoin to apply for the Sr. Product Manager, US Spanish CX role at AmazonDescriptionAt Amazon, we're working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to help us deliver great product experiences for our customers. We are looking for a dynamic, customer-obsessed and innovative Sr. Product Manager to own and drive strategic projects to make Amazon.com the best place for Spanish language customers to shop online.DescriptionAt Amazon, we're working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to help us deliver great product experiences for our customers. We are looking for a dynamic, customer-obsessed and innovative Sr. Product Manager to own and drive strategic projects to make Amazon.com the best place for Spanish language customers to shop online.Improving the shopping experience for Spanish language of preference customers is critical to our business. We need to understand the end-to-end shopping journey to identify engineering and localization gaps in areas such as search relevance, detail page content, post-purchase support, etc. and propose solutions to address these customer pain points. We also need to envision new experiences that leverage advances in emerging technologies such as Large Language Models to enable a personalized shopping experience for our customers.The Sr. Product Manager is a proven, well-rounded problem solver who will own and drive this charter. The ideal candidate is highly analytical, adaptable and enjoys the intellectual challenge associated with learning, launching, and evolving the products which drive our business. You will work in a fast-paced retail environment and be required to lead not only at the strategic level, but also tactically by diving deeply into business and technical domains to unlock opportunities and course-correct as required. You will need to be comfortable interfacing and influencing across a variety of functional and technical teams, and with individuals at senior levels. As part of your work with global business and technology teams, you must have the leadership presence and communication skills to drive change.Primary Responsibilities Will IncludeEffectively work back from the customer to define the ambiguous into meaningful problem statements and solutionsBuild roadmaps that prioritize development based on business impactCalculate quantitative value for prioritization and development justificationManage the end-to-end development process from problem identification, requirements gathering, solution design, coding, and implementationCommunicate complex requirements, project status, and tradeoffs, across tech and business stakeholders spanning all organization levelsBasic Qualifications5+ years of product or program management, product marketing, business development or technology experienceExperience with feature delivery and tradeoffs of a productExperience owning / driving roadmap strategy and definitionExperience with end to end product deliveryExperience as a product manager or ownerExperience owning technology productsPreferred QualificationsBilingual in Spanish and EnglishMBA / Masters Degree preferred7+ years of experience working in retail, or technology industry with background in product managementStrong data analysis skills with experience in SQL and / or ExcelAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region youre applying in isnt listed, please contact your Recruiting Partner.The base salary for this position ranges from $115,800 / year up to $193,400 / year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. Applicants should apply via our internal or external career site.Company - Amazon.com.ca, ULC - A49Job ID : A2980870Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionProject Management, Management, and Product ManagementSoftware DevelopmentReferrals increase your chances of interviewing at Amazon by 2xBurnaby, British Columbia, Canada 14 hours agoSenior Product Manager, In-Game Experiences (IGX)Senior Technical Product Manager HR TechnologyTechnical Product Owner, Customer Care & Social Media TechnologiesOperations Business Analyst - 12 Month ContractSenior Product Marketing Manager, Fuel iX (Customer Experience)Director of Digital Experience and eCommerceDirector of Digital Experience and eCommerce2025-161; Business Analyst 2 (Sharepoint Administrator)Burnaby, British Columbia, Canada 15 hours agoCity of Langley, British Columbia, Canada 1 week agoSenior Brand Marketing Manager, North AmericaSenior Product Marketing Manager- Aseptic FillingWere unlocking community knowledge in a new way. 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