Job Title

Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, were innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, were caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, its a great place to work. Were committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?Job Description Director, Specialty Retail Programs We are hiring a Director, Specialty Retail Programs. The Director, Specialty Retail Programs, reporting to the Senior Director, Specialty Retail & Pharmacy Operations, is accountable for leading strategic initiatives that shape the retail specialty pharmacy experience across Loblaw and Shoppers Drug Mart locations. This role leads a team that collaborates with cross-functional partners to implement scalable programs, enhance pharmacy capabilities, and deliver exceptional care for specialty patients in the retail environment. Specialty Health Network (SHN) supports our retail stores in delivering best-in-class care to patients prescribed specialty medications. SHN operates specialty patient support and drug programs, facilitating reimbursement, improving adherence, and enabling better health outcomes for patients, prescribers, and pharmaceutical manufacturers. What Youll Do Lead a high-performing team responsible for the design, launch, and optimization of specialty programs across the retail pharmacy network Define and execute operational strategies, workflows, and SOPs that support compliant implementation and pharmacy readiness Partner with SDM and enterprise teams to embed specialty offerings into the retail pharmacy experience Act as a clinical and operational subject matter expert for enterprise strategic initiatives Oversee pharmacy training and readiness plans for specialty programs Drive continuous improvement initiatives and best practice documentation Ensure all program operations meet regulatory and professional standards Monitor pharmacist scope of practice changes and apply them to retail patient support offerings Support business development activities as needed, providing operational insights Develop stakeholder communications including memos, presentations, and strategic updates What Youll Need Minimum 5 years of progressive experience in pharmacy, pharma, or healthcare Strong background in retail pharmacy operations, ideally with SDM, Loblaw, or equivalent Leadership experience, including direct team or cross-functional leadership Proven ability to influence and lead change without formal authority Excellent communication skills with strength in content development and presentations Deep knowledge of pharmacy systems, workflows, and standards of practice Experience with Patient Support Programs and CRM platforms is preferred Proficient in MS Office and adaptable to shifting business priorities Why work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How Youll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type:Full timeType of Role:RegularShoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nations evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.#EN#SS #ON #J-18808-Ljbffr