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**Why join the Falcon family?!** * Extremely competitive salaries * Amazing benefits packages * RRSP matching * Room for growth If youre a heavy-duty equipment parts advisor, parts representative, parts customer service person, or an automotive parts advisor with a minimum of 5 years experience in a parts related role we want you to join Falcon Equipments **Nisku (Edmonton) Branch**! **Job Duties & Responsibilities:** * Provide **exceptional customer service** to both external and internal customers * Work with Install Shop employees supplying correct parts/components for new builds * Negotiate pricing and purchase product inventory * Provide product inventory control as well as put away stock, data entry and cycle counting * Purchasing & maintaining inventory on all lines with relation to the Parts Department * Determine correct parts numbers and pick parts for orders received * Arrange for delivery or shipment of parts as required * Help maintain orderly parts stock * Assist with regular parts inventories and the selection of parts for return under the parts obsolescence program * Recommend layout improvements and assist in physical rearrangement of layout **Qualifications:** * High school diploma or equivalent required with certification in Parts and Warehousing or equivalent an asset * Minimum 5 years experience in a parts-related role, preferably in a heavy equipment environment with a strong knowledge of hydraulics * Inventory management control, purchasing and any related experience would be a definite asset * Ability to use both computer-based and manual parts catalogues * Must possess a valid drivers license * Exceptional customer service and troubleshooting skills * Must be able to work in a fast paced environment with minimal supervision * Ability to work well under pressure and maintain a strong attention to detail * Able to deal with people tactfully and professionally at all times * Ability to analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions * Strong work ethic and positive team attitude * Must be proficient with both manual and computerized inventory control * Weight handling of up to 60 lbs. required **About the Benefits:** * Competitive wage rates * 100% prescription coverage and paramedical coverage * 100% basic dental coverage * Long-term disability (LTD) * Paid sick days * Paid vacation available in the first year of employment * RRSP/DPSP plan with matching contribution by the company * Premiums if you hold a current occupational first aid ticket * Opportunities for training and development * Non-unionized environment * Apprenticeship program reimbursed by the company *Falcon Equipment is an equal opportunity employer.* ** We thank all interested applicants; however, only those under consideration and legally entitled to work in Canada shall be contacted.* Job Types: Full-time, Permanent Additional pay: * Overtime pay Benefits: * Casual dress * Company events * Dental care * Disability insurance * Employee assistance program * Extended health care * Life insurance * On-site parking * Paid time off * RRSP match * Tuition reimbursement * Vision care Flexible language requirement: * French not required Schedule: * 8 hour shift * Monday to Friday Ability to commute/relocate: * Nisku, AB: reliably commute or plan to relocate before starting work (required) Experience: * parts: 3 years (preferred) Work Location: In person