Job Title

**Join Our Team at Holiday Inn Lethbridge** A vibrant full-service hotel known for its welcoming atmosphere, exceptional guest service, and family-friendly amenitiesincluding Southern Albertas largest indoor waterpark. Conveniently located on Mayor Magrath Drive, we pride ourselves on creating memorable experiences for guests and a supportive, inclusive workplace for our team. Be part of a dynamic environment where your contributions are valued, and growth is encouraged At Holiday Inn Lethbridge, we are **passionate hospitality professionals** dedicated to the art of exceptional service. We believe in **putting people first**whether its our guests, our team members, or our community. As part of **Westmont Hospitality Group**, a leader in hotel ownership and management, we are committed to delivering superior results while upholding the highest standards in the industry. Westmont embodies the following Values: * Entrepreneurial * Ethical * Flexible * Family Oriented * Creative * Empowered **We are seeking a Full Time Housekeeping Supervisor to be a part of our Housekeeping Team. The successful candidate MUST BE available to work a variety of shifts including weekdays, weekends, evenings and holidays as well as occasional overtime as business levels dictate.** We offer competitive wages in addition to guestroom and food & beverage discounts at all participating IHG hotels around the world. **Scope:** Assists the Executive Housekeeper in managing housekeeping operations to include rooms, public areas and back of the house areas to achieve and maintain the hotels high standard of cleanliness. **Primary Responsibilities:** * Assists in the training and career development of all housekeeping employees, and communicating performance standards to employees. * Responsible for the daily opening and closing of the department. * Inspects the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms and public areas. Holds associates responsible. * Assists in scheduling staff according to standards and assigns daily work tasks to employees. * Assists in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels necessary for efficient operation of the department; * Assists with monthly linen and supply inventory. Supervision of Laundry Department. * Ensures the completion of the Housekeepers Report and communicates clean and available rooms to the Guest Services Department. Follows up to ensure accuracy. * Documents and communicates maintenance requests to the Maintenance Department to ensure hotel service quality standards are met. Follows up to ensure accuracy. * Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction as per brand standards. * Follows company policies and procedures and is able to effectively communicate them to subordinates. * Ensures hotel is in compliance with all federal, provincial and local laws, including Health and Safety and Human Rights. **Qualifications:** * Previous experience as a Room Attendant * Previous Experience as a Housekeeping Supervisor This job description is a general representation of the duties and responsibilities; it may be modified at an individual hotel based upon business necessity. If youre looking for a **rewarding career** in a dynamic and welcoming environment, wed love to hear from you! Join us and be part of something extraordinary. At **Holiday Inn Lethbridge** we are committed to fostering a **diverse, inclusive, and respectful workplace**. We provide **equal employment opportunities** to all individuals regardless of **race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status**, or any other protected characteristic. **Diversity drives our success**, and we value the unique perspectives each team member brings. In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation. **We thank all applicants for their interest in this position. Kindly be aware that only those selected for an interview will be contacted.**