Job Title

Our employer is a Toronto-based Zoho Advanced Partner with outstanding achievements in delivering high-quality services to clients using Zoho technologies.They are looking for an experienced Business Analyst and Project Manager (2 in 1) to join their team.The company focuses on Zoho implementation, solution design, Zoho integrations with 3rd party tools, and migration to Zoho.Full-time, in-office position (Vaughan)Reporting to the CTO (company size: 10 people)The role might involve occasional travel to customers and industry eventsApplicants must be legally eligible to work in CanadaCompensation Range: 75-85k CAD + performance bonusVacation days: 10 daysBenefits: noProbation period: 3 monthsThe candidate must have the experience to cover the following aspects:Business AnalysisUnderstand and analyze customer's business model and processesGather customer's requirementsDevelop Zoho solution design with the Zoho experts teamCollaborate on tech pre-sale with our Sales team, including running custom system demos and managing proposal developmentProject DeliveryDevelop project scope, plan, and tasks backlogManage project tasks and timelinesLead developers and system configuratorsCreate documentationTest delivered solutionsDevelop training materials and conduct customer training sessionsConfigure and customize Zoho system basic functionsRequirementsIT/software engineering education - preferredDecent experience in business analysis - mustExperience in project management and DEV team management - mustExperience in business software implementation and configuration - mustProven experience of working with customers and conducting meetings and workshops - mustExcellent communication and verbal skills in English - mustProven experience in business processes mapping and designGood understanding of data modeling including ERD and other design toolsFamiliarity with software configuration tools and software development methodologyFamiliarity with software design and integration patternsAdditional requirements:Ability and willingness to work in a small and a very dynamic and flexible teamStrong self-education capabilitiesAbility to run multiple projects and activities simultaneouslyProactive approach and 'can do' attitudeSolid personal time management and prioritization skillsAbility to work in a multi cultural environment and strong collaboration skills