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Job Title


Senior Software Factory Performance Manager, North America


Company : NAVBLUE, an Airbus Company


Location : Waterloo, Ontario


Created : 2025-07-13


Job Type : Full Time


Job Description

Job Summary:NAVBLUE, an Airbus Company, is currently seeking a Senior Software Performance Manager, North America (SWPM) to join our Software Factory Performance team. The SWPM is working in a team, Performance, within NAVBLUE's Software Factory that builds the company's core products: software for flight operations.The role is key to contributing that the Software Factory produces software on time, on quality, and in the most efficient way possible in North America. The SWPM focuses on the activities (project/process) across our different production sites however it will be dedicated to North America, Waterloo (Canada) and linked when needed with the other sites Gdansk (Poland), Bengaluru (India), or Toulouse (France).The role involves performance coordination within the Software Factory performance team, and liaising transversely with the deliveries manager, chapters leaders and the Performance central team. The SWPM reports to the HO Software Factory Performance.Responsibilities:Based on Navblues company objectives / Software Factory objectives, the role will be in charge of : Set up performance governance meetings (efficiency) in NA with the SWF Performance team (process explanations). and operational excellence teamImplement performance KPIs, Okrs, and operational indicators for the NA region aligned with the operational excellence / performance central team / the deliveries manager and the RTes and liaise when needed with the risk manager representative.Actively identify and lead initiatives to improve SWF processes, KPIs and operational performance for the site (on time, on quality, and efficiency), using lean and agile methodologies & principlesContribute to the evolution of SWF Key Performance IndicatorsEnsure the consolidation at software factory performance levelPush for improvement action plan when needed with the different stakeholdersOn top, the SWF PM will be in charge of the change management and help the region to develop a performance mindset cultureMonitor and analyze the performance of internal and sub-contracted Software Factory activities, with the support of the Delivery ManagerDashboarding / KPIsThe role will be responsible of operational performance and KPIs dashboard implementation and will be accountable to control operational SWF performance and alert the delivery manager, HO PM to set up improvement actions plan when needed within the regionAnd accountable of the dashboard and reporting for NA and organize accordingly the performance review local with a liaison with central team To be successful in the role, the SWP PM must understand software factory activities and adopt a proactive and collaborative approach with stakeholders to ensure buy-in, advancement, and performance in relation to SWF activities and processes.Required Technical Skills/Experience: Software development experience is required for this roleKnowledge and/or experience of Companies Goals setting Performance/ Kpi Tree implementation dashboard and reportingTransverse project management / Agile project management: SAFe framework is requiredExperience of driving improvement initiatives, and/or knowledge improvement methodologies such as Lean, process mapping, and value stream mapping will be a plusRequired Soft Skills: Be driven, proactive, structured, diligent, collaborative, and open mindedEffective time management skills; capable of managing multiple competing priorities and meeting deadlines in a dynamic technical environmentAnalytical and problem solving / Structure and organizationAbility to combine a detail oriented approach when necessary, with pragmatismStrong written/verbal communication, skillsEffective interpersonal skills, ability to engage and motivate staff to deliver on objectives including in a non- hierarchical dimension Qualifications: Bachelors' degree in engineering, management, software development, or equivalent relevant work experienceMin 5 years of overall work experience This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Companys success, reputation and sustainable growth.Perks:Located in the heart of University of Waterloos David Johnston Research + Technology Park, NAVBLUE is close to shops, restaurants, gyms, daycare, and many other amenities, and only 10 minutes away from Hwy 85. The modern design of our suite on the second floor of the Accelerator Centre draws its inspiration from airport terminals, and features bright, open workstations, rather than boxed-in cubicles. As part of our family, you will enjoy:Being part of Airbus NetworkFlexible hoursHybrid working environment (3 days in office)Free parkingVacation Days (15 - 25)Professional Development DayChristmas shut downSummer core hoursStrong work-life balanceCasual dress codeCompetitive group benefits planStrong focus on mental health support benefits5 Sick Days2 Personal DaysRRSP matching programLife InsuranceEmployee stock ownership planMaternity & Paternity benefitsReferral programRewards and Recognition programTraining and Development SupportMonthly Lunch and LearnsFitness & Wellness reimbursementAn active social committeeOrganized Volunteer EventsGame room, including a flight simulator!Lunch hour sporting activities (hockey, soccer, volleyball etc.) with a shower on siteActive Inclusion & Diversity CommitteeAnd much more! Not to mention, the aviation industrys ongoing digital transformation means we must continually innovate and rise to the many challenges faced by our geographically diverse customers. We are always looking for creative ways to improve our processes and technologies to be a leader in the highly competitive aviation market.When Applying:We thank all applicants for applying. Only selected applicants will be contacted.Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.About Us:NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. Youll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. Youll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.Youll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio.Airbus and all subsidiaries, including NAVBLUE are proud to have been recognized as a Global Top Employer for 2025. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. This achievement reflects our commitment to nurturing and empowering our people to reach their full potential. Were grateful to our people, whose dedication and collaboration make this possible.NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age.NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand), Malm (Sweden), Gdask (Poland), and Bengaluru (India) with other offices all around the world.The Future is Yours for the Taking: