Job Title

**Administrative Support Role This position offers a dynamic and fast-paced work environment where you will have the opportunity to develop your skills and advance in your career. As a Front Office Associate, you will be responsible for providing exceptional customer service to our clients via phone and in person. You will accurately process sales and customer requests, ensure the accuracy and security of customer orders and payments, and assist with administrative duties. Key responsibilities include: Process sales and payments for customers, as well as other customer requests Check emails and voicemails, follow up with customers Process financing applications and follow up with Visa D and Easy Finance Confirm deliveries Call customers to set up deliveries and pick ups Train new office associates Approve and balance cash drawer for approval by home office File daily reports and documents Print and distribute reports from previous business day Generate and finalize pick tickets Complete end-of-day procedures phones to night service, turn off lights & monitors, ensure area is tidy Record and file applications & promissory notes Process A-Z finalized and voids Update sales orders comments for reprints Post finance plans, contact numbers around the office and sales floor Ensure that orders to be delivered are paid in full **Requirements:** Ability to communicate clearly, both written and orally Fun, friendly, confident personality Strong problem solving and analytical skills Exceptional organizational skills Ability to work collaboratively with fellow colleagues Ability to interact professionally with our customers Ability to stay calm under pressure And most importantly, a positive attitude **Why Choose Us?** Ongoing training and development to ensure your success A fast-paced, dynamic, and fun work environment with a great team A generous employee discount program Partner discount programs Annual profit sharing Individual and family benefits plan