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Senior Manager, Supply Chain Consulting (Oracle OTM) Join to apply for the Senior Manager, Supply Chain Consulting (Oracle OTM) role at EPAM Systems Senior Manager, Supply Chain Consulting (Oracle OTM) Join to apply for the Senior Manager, Supply Chain Consulting (Oracle OTM) role at EPAM Systems Get AI-powered advice on this job and more exclusive features. Lead transformative supply chain solutions with Oracle OTM! Oversee IT infrastructure, optimize system performance, and ensure seamless operations through proactive troubleshooting and updates. Collaborate cross-functionally, drive system enhancements, and safeguard security. If you''re passionate about innovation and streamlining supply chain processes, join us to make a lasting impact! Req.#819745349 Responsibilities Provide required support to IT maintenance teams that manage and maintain the company''s IT infrastructure, including servers, workstations, network devices, and peripheral equipment Provide ongoing user support and assistance to address any questions or issues that may arise Regularly evaluate the system''s effectiveness and identify opportunities for improvement Provide technical support and troubleshooting assistance to end-users Provide technical support and troubleshooting assistance to end-users, addressing hardware and software issues promptly to minimize downtime Ensure the OTM system is kept up to date with the latest patches, updates, and security fixes Monitor system performance to identify and address any bottlenecks or issues that may arise over time Conduct regular security assessments to identify and mitigate potential vulnerabilities Collaborate with various departments to understand their IT needs and provide effective solutions Requirements Extensive experience in architecting, supporting, configuring, and implementing OTM modules. The ability to create documentation for configuration and process flows is required Proficient in tailoring OTM to meet specific organizational needs, including the ability to digest existing requirements or elicit and refine requirements for OTM solutions and integrations Ability to guide users on application operation, administration, and transportation management processes. Process definition and refinement expertise is a benefit Expertise in creating test scripts, test data, and documenting testing results Demonstrated ability to collaborate with client and development teams on customizations and enhancements, including the ability to create required documentation to support development and support of customization Experience facilitating end-user training and supporting change management efforts throughout the implementation life cycle Proven track record of ensuring a smooth transition and ongoing system stability. Experience with existing application retirement is a benefit Intermediate to strong proficiency in PL/SQL or other programming languages Experience in facilitating Electronic Data Interchange (EDI) and/or Application Programming Interface (API) integrations to streamline data exchange with external partners and internal systems Strong analytical and problem-solving skills with a focus on root cause analysis and corrective actions Intermediate to strong skillset with Microsoft Office Suite (Excel, Word, PowerPoint) Excellent interpersonal, verbal, and written communication skills Ability to work effectively with diverse teams, including executives, managers, end users, and technical professionals Strong ability to work effectively within time constraints, changing priorities, and independently Six or more years of experience as an OTM technical and/or functional analyst Bachelor''s degree or equivalent technical and business experience We offer Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid) Life and AD&D Insurance (Company Paid) Employee Assistance Program (Company Paid) Telehealth (Company Paid) Short-term Disability (Company Paid) Long-Term Disability Paid Time Off (including vacation and sick days) Registered Retirement Savings Plan (RRSP) with Company match Maternity/Parental/Adoption Leave Top-up Employee Stock Purchase Program Critical Illness Insurance Employee Discounts Unlimited access to LinkedIn learning solutions EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA if you have questions in this regard, or if you require an accommodation to complete the application process. Click here to review EPAMs Accessibility for Ontarians with Disabilities Accessibility Policies and Multi-Year Access. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here, you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. YouTube video player Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Business Development, Information Technology, and Engineering Industries Software Development and IT Services and IT Consulting Referrals increase your chances of interviewing at EPAM Systems by 2x Get notified about new Senior Supply Chain Manager jobs in Toronto, Ontario, Canada . 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