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Job Title


Gestionnaire de Mandats | Engagement Manager


Company : Amazon Web Services (AWS)


Location : Toronto, Ontario


Created : 2025-07-15


Job Type : Full Time


Job Description

Join to apply for the Gestionnaire de Mandats | Engagement Manager role at Amazon Web Services (AWS) Join to apply for the Gestionnaire de Mandats | Engagement Manager role at Amazon Web Services (AWS) Get AI-powered advice on this job and more exclusive features. Description JOB SUMMARY L''quipe des Services Professionnels d''Amazon Web Services (ProServe) recherche un Gestionnaire d''Engagement (EM) hautement qualifi et polyvalent pour rejoindre notre quipe et diriger la livraison de projets de solutions cloud complexes. Dans ce rle, vous combinerez expertise technique et solides comptences en leadership de projet pour mener bien des implmentations russies de solutions bases sur AWS pour nos clients. Vous ferez le lien entre les exigences commerciales et les solutions techniques, facilitant les discussions techniques et assurant l''alignement avec les rsultats attendus par les clients. En appliquant les cadres AWS tels que Well-Architected et Cloud Adoption Framework tout en dmontrant une crdibilit technique auprs de diverses parties prenantes, vous traduirez les besoins des clients en exigences techniques claires, dcomposerez des problmes complexes et prendrez des dcisions claires en tenant compte des compromis entre performance, volutivit, scurit et impact commercial. Possdant une solide exprience en technologie et en gestion de programmes/projets, vous validerez les solutions techniques par rapport aux objectifs commerciaux, reconnatrez quand une valuation technique supplmentaire est ncessaire et grerez les risques techniques. On attendra de vous que vous obteniez et mainteniez les certifications AWS pertinentes, dveloppiez une expertise spcifique votre domaine et communiquiez efficacement les concepts techniques des publics techniques et commerciaux. Au fur et mesure de votre progression, vous dirigerez des projets techniques de plus en plus complexes, faonnerez des stratgies techniques inter-organisationnelles et tablirez les meilleures pratiques dans votre domaine. Dans ce rle, vous appliquerez vos capacits de gestion et de leadership pour excuter avec succs les plans de projet, identifier et grer proactivement les risques, rsoudre les problmes, escalader lorsque ncessaire et mener les projets leur terme, tout en dpassant les attentes des clients. L''organisation des Services Professionnels AWS est une quipe mondiale d''experts qui aident les clients raliser les rsultats commerciaux souhaits lors de l''utilisation du Cloud AWS. Nous travaillons en collaboration avec les quipes des clients et le Rseau de Partenaires AWS (APN) pour excuter des initiatives d''informatique en cloud d''entreprise. Notre quipe fournit une assistance travers une collection d''offres qui aident les clients atteindre des rsultats spcifiques lis l''adoption du cloud d''entreprise. Nous fournissons galement des conseils cibls travers nos pratiques de spcialit mondiales, qui couvrent une varit de solutions, technologies et industries. The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, youll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities En tant que gestionnaire de programme/projet technologique expriment, vous serez responsable de : Diriger et grer des projets complexes de migration et d''implmentation cloud Exploiter une connaissance approfondie des services AWS, des architectures et des meilleures pratiques pour guider les dcisions techniques et la planification stratgique Faire le lien entre les exigences commerciales et les solutions techniques, faciliter les discussions d''ingnierie et assurer l''alignement avec les rsultats commerciaux des clients Traduire les besoins des clients en exigences techniques claires et les associer aux rsultats commerciaux Dcomposer des problmes techniques complexes en solutions ralisables et livrables Contribuer la documentation technique et dfinir des normes de documentation As an experienced technology program/project manager, you will be responsible for: Leading and managing complex cloud migration and implementation projects Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes Distilling customer needs into clear technical requirements and map them to business outcomes Decomposing complex technical problems into actionable, deliverable solutions Contributing to technical documentation and define documentation standards About The Team propos d''AWS (English description to follow) Des expriences diverses AWS accorde une grande importance la diversit des expriences. Mme si vous ne rpondez pas toutes les qualifications et comptences numres dans la description du poste, nous encourageons les candidats postuler. Si votre carrire dbute, si vous n''avez pas suivi un parcours traditionnel ou si vous avez des expriences alternatives, cela ne doit pas vous empcher de postuler. Pourquoi AWS ? Amazon Web Services (AWS) est la plateforme infonuagique la plus complte et la plus amplement adopte au monde. Nous avons t les pionniers de l''informatique infonuagique et n''avons jamais cess d''innover. C''est pourquoi nos clients, des startups les plus prospres jusquaux entreprises du Fortune 500, font confiance notre gamme de produits et de services pour faire avancer leurs entreprises. Une culture d''quipe inclusive Chez AWS, cest dans notre nature d''apprendre et d''tre curieux. Nos groupes d''affinit dirigs par nos employs favorisent une culture d''inclusion qui nous permet d''tre fiers de nos diffrences. Des vnements et des expriences d''apprentissage toujours en cours, notamment les confrences sur la race et l''ethnicit (CORE) et AmazeCon (diversit des genres), nous incitent ne jamais cesser de valoriser nos diffrences. Mentorat et dveloppement de carrire Nous levons continuellement la barre de notre performance au plus haut, car nous nous efforons de devenir le meilleur employeur de la plante. C''est ainsi que vous trouverez que nous avons de nombreuses ressources de partage de connaissances, de mentorat et d''autres ressources de dveloppement de carrire pour vous aider devenir un professionnel mieux quilibr. Lquilibre entre vie professionnelle et vie prive Nous accordons une grande importance l''quilibre entre la vie professionnelle et la vie prive. La russite professionnelle ne doit jamais croite en dsavantagent la vie personnelle. C''est donc pour a que la flexibilit dhoraires et de conditions de travail fait partie de notre culture. Lorsque nous nous sentons soutenus autant au travail qu la maison, il n''y a rien que nous ne puissions raliser dans lenvironnement de linfonuagique. // About AWS (Description En Franais Ci-dessus) Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Basic Qualifications 3+ ans d''exprience dans le cloud computing. Exprience en gestion de projets de programmes techniques Diplme de licence en informatique, ingnierie, domaine connexe, ou exprience quivalente Exprience pertinente en conseil ou dans l''industrie, avec une capacit avre tablir des relations de confiance avec des dirigeants d''entreprise et des leaders technologiques Exprience face aux clients, interaction avec des parties prenantes de niveau excutif, et direction de la livraison pour des programmes de transformation complexes Solides comptences en communication verbale et crite, en franais et en anglais si le candidat(e) est bas Montral. Puisque ce rle ncessite que lemploy intragisse avec dautres entits dAmazon lchelle mondiale ainsi quavec des employs et intervenants dans dautres provinces canadiennes, la connaissance du franais et de langlais est exige pour ce poste si le candidat(e) est bas Montral. 3+ years of experience in cloud computing. Experience in project management of technical programs Bachelor''s degree in Computer Science, Engineering, related field, or equivalent experience Relevant consulting or industry experience, with proven ability to build trusted relationships with senior business and technology leaders Customer facing experience, interfacing with executive stakeholders, and leading delivery for complex transformation programs Strong verbal and written communication skills, in French and English if based in Montreal. Due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingualism French and English is required for this position if based in Montreal. Preferred Qualifications Exprience AWS prfre Solide comprhension des services AWS, des architectures et des meilleures pratiques Capacit avre tablir une crdibilit technique auprs des quipes d''ingnierie et des dcideurs techniques seniors Exprience de collaboration avec des intgrateurs de systmes et des tiers pendant la livraison AWS experience preferred Strong understanding of AWS services, architectures, and best practices Proven ability to establish technical credibility with engineering teams and senior technical decision-makers Experience collaborating with systems integrators and third parties during delivery Amazon est un employeur garantissant l''galit des chances et ne fait aucune discrimination sur la base du statut d''ancien combattant protg, d''un handicap ou de tout autre statut protg par la loi. Notre culture inclusive permet aux Amazoniens d''offrir les meilleurs rsultats nos clients. Si vous avez un handicap et que vous avez besoin de mesures d''adaptation ou d''adaptation en milieu de travail pendant le processus de candidature et d''embauche, y compris du soutien pour l''entrevue ou le processus d''intgration, veuillez visiter pour plus d''informations. Si le pays ou la rgion dans lequel vous postulez ne figure pas dans la liste, veuillez communiquer avec votre partenaire de recrutement. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. The base salary for this position ranges from $99,900/year up to $166,900/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site. Company - Amazon Web Services Canada, Inc. Job ID: A2934250 Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Project Management, Information Technology, and Product Management Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Amazon Web Services (AWS) by 2x Sign in to set job alerts for Manager roles. 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