About IEM CanadaIEM Canada, (Industrial Electric Manufacturing, Inc.) in Surrey, BC, is the largest independent full-line manufacturer of custom electrical distribution and power quality equipment in North America. IEM has delivered customer-specific solutions to meet the ever-changing power requirements of growth industries in North America for over half a century. This position offers an exciting opportunity within an innovative, employee-oriented company!What We Offer:Flexible SchedulesExtended health benefitsDental coverageVision coverageLife InsuranceEligibility towards Group Retirement Savings Plan contributionsEmployee Appreciation EventsPURPOSE OF POSITION:We are seeking a Process Technician to support the development, optimization, and continuous improvement of manufacturing processes and systems across our operations. This role plays a key part in driving efficiency, scalability, and quality through lean manufacturing, structured problem-solving, and smart technology adoption.The ideal candidate will bring a hands-on, data-driven approach to process improvement and thrive in a fast-paced, team-oriented manufacturing environment. Candidates with strengths in metal fabrication, switchgear, or electro-mechanical assembly will find this role especially rewarding.Please note that this position is 100% on-site with no remote work option.KEY RESPONSIBILITIES:Design, develop, and implement efficient manufacturing processes and workflows for new and existing productsLead or support kaizen events, root cause investigations (RCA), and continuous improvement initiatives (e.g., 5-Why, A3, DMAIC)Develop standard work documentation, SOPs, visual aids, and training materials to ensure operator readiness and process consistencyAnalyze production data (cycle time, scrap rate, OEE, etc.) to identify bottlenecks and implement corrective actionsContribute to smart manufacturing initiatives, including automation, digital tools, and integration of Industry 4.0 technologiesOptimize cell layouts, material flow, and takt time using Lean principlesCollaborate with cross-functional teamsOperations, Quality, R&D, and Supply Chainon new product introduction and process scale-upSupport or lead equipment selection, installation, and validationEnsure compliance with safety, quality, and environmental standards (e.g., ISO 9001, UL, WorkSafeBC)Participate in cost reduction efforts through design for manufacturability (DFM), value engineering, and waste eliminationQUALIFICATIONS:Required:1-5 years of experience in a manufacturing or process engineering roleBachelors degree or technical diploma in Mechanical, Industrial, or Manufacturing Engineering (or related technical field)Working knowledge of Lean Manufacturing tools (standard work, line balancing, value stream mapping, etc.)Exposure to structured problem-solving methodologies and data analysis toolsProficiency with engineering tools such as SolidWorks, AutoCAD, Excel, and ERP systemsStrong communication skills and the ability to work cross-functionallyPreferred:Hands-on experience in metal fabrication, electro-mechanical assembly, or electrical switchgear manufacturingFamiliarity with MES platforms and manufacturing automation technologies (robotics, PLCs, sensors, machine vision)Lean/Six Sigma certification (Green Belt or higher)Experience leading or mentoring others (for more senior applicants)
Job Title
Process Technician