Keep the Dream Alive. Its a simple statement that means so much to thousands of LUG Athletes playing in our recreational sports leagues across North America. LUG started as a way for young adults to keep playing the sport they loved in recreational and competitive settings long after minor sports programming ended. From our original roots as a small 4 team hockey league, we have grown into one of the largest adult sports leagues with over 25,000 players across 60+ cities.With a focus on creating a strong, competitive, inclusive community, and delivering exceptional experiences both on and off the field of play, LUG is the ticket that students, adults, and alumni need for all of their sport and social needs.About the RoleLUG Sports is seeking a detail-oriented and process-driven Analyst, Supply Chain Management to oversee and optimize the end-to-end movement of goods that support our league operations across North America. This role is critical in ensuring our athletes receive the right gear on time, every time.Youll be responsible for inventory management, demand planning, fulfillment execution, vendor coordination and continuous process improvement across our physical product operations. Working closely with internal stakeholders, external vendors and 3PL partners, youll ensure inventory accuracy, streamline logistics workflows and help create a scalable supply chain infrastructure that grows with the business.This is a high-impact role for someone who thrives in a fast-paced environment, is confident in managing multiple concurrent priorities and is passionate about operational excellence.ResponsibilitiesOversee end-to-end fulfillment of jerseys, merchandise and equipment for league operations across Canada and the U.S.Ensure order accuracy, on-time delivery and resolution of fulfillment issues through close communication with LUG staff, external partners and customersMaintain and analyze inventory levels to support demand forecasting and purchasing cyclesCoordinate with domestic and international suppliers and third-party logistics (3PL) to manage inbound and outbound shipmentsTrack and report on key performance metrics including order fulfillment rates, shipping lead times and inventory accuracyIdentify and implement process improvements to increase supply chain efficiency, reduce costs and enhance player experienceCollaborate on the development of automated tools and dashboards to improve visibility across fulfillment operationsMaintain accurate documentation and SOPs for fulfillment and logistics workflowsHelp uphold service levels that align with LUGs mission and delivering an exceptional player experienceAbout You24 years of experience in supply chain management, fulfillment, logistics coordination, or a related fieldExperience managing third-party logistics (3PL) relationships, execution and performanceFamiliarity with supply chain, fulfillment, or CRM tools is highly valued; experience with STORD and Zoho is a strong asset but not requiredStrong analytical and Excel/Sheets skills - youre comfortable working with data to inform decisions and improve processesExcellent communication skills with the ability to coordinate cross-functionally and manage vendor relationshipsHighly organized and detail-oriented, with strong problem-solving skills and a proactive mindsetComfortable working in a dynamic, high-growth environment with shifting priorities and seasonal fluctuationsPassion for operations, process design, and building systems that scaleA team player whos ready to learn, lead and level up to drive company growthAble to travel to our Brampton, ON warehouse facility if required (note: most work is remote and on-site visits are rare)Additional NotesWere a remote-first team and output is more important than facetime, so where you choose to work is up to you as long as you have internet access, you can work from wherever helps to make you successful, and your family happy.League games typically take place on evenings and weekends. This is not your standard 9-5. Working day requirements may shift based on leagues running and the season.Benefits and CompensationCompetitive salary and aggressive bonus based on company + personal performanceUnlimited Time Off3-4 weeks of additional mandatory company time off (ex. ~3 weeks in December)4 Day Long Weekends in the Summer100% company paid comprehensive benefits package for all your health and Premium dental needsMonthly athletic fee stipendFree participation in LUG Sports LeaguesUp to 12 hours of paid volunteer time annuallyIf you are interested in applying for this position, please send your resume and cover letter to the Cover Letter, we dont need anything fancy, just tell us in plain writing why you want to join the LUG Head Office team. Only those who include a Cover Letter will be considered.NOTE: At LUG, we are building leagues for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws and ordinances. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.
Job Title
Supply Chain Management Analyst