Job Title

## Job Summary Reporting to the offsite Compass lead and in collaboration with the onsite Location Lead, the Guest Services Agent will be responsible for creating a warm, welcoming, and engaging work environment for the employees, executives, and visiting clients at the Executive Meeting Centre. The venue is home to some of Canadas best preserved 1960s corporate interiors, featuring exquisite architectural details, and showcases pieces from an extensive art collection. The Guest Services Agent is expected to learn about the history of the building, and the art pieces to give visiting guests engaging and informative tours of the space. If you were to come on board as our Guest Services Agent, wed ask you to do the following for us: Provide engaging and anticipative service to all office employees, executives, and visitors. Closely manage office reservations through internal systems and reservations inbox Work closely with facilities, local technology teams, and other key stakeholders ensure a flawless in office experience. Follow-up with event and meeting hosts to confirm request needs. Maintain several Excel-based tracking documents. Order and restock supplies and consumables. Carry out instructions for security, fire, health, and safety guidelines as required. Coordinate with 3rd party vendors relating to systems, maintenance, etc. Register and check in clients and visitors as required using internal systems. Assist with general inquiries about room set-ups and catering requests. Conduct opening and closing duties. Light housekeeping duties and other office admin tasks as required. Think you have what it takes to be our Guest Services Agent? Were committed to hiring the best talent for the role. Heres how well know you are the best fit: Degree or working experience in a luxury hospitality environment is considered a strong asset corporate, restaurant or hotels. Excellent written and verbal communication skills Strong analytical and adaptability skills Strong technical skills and ability to learn and operate internal and external systems. Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.) Resourceful learner with an improvement mindset and strong problem-solving abilities Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. For accommodation requests during the hiring process, please contact for further information.