Job Title

**Position: Service Team Member Liberty Village** **Type:** Part Time, Hourly, 10-30 hours per week. Seasonal Contract June September **Compensation:** $19/hour + Tip Pool **Perks:** Employee beer and apparel budget and discounts **Hours of Work:** Flexible based on business needs days, evenings, weekends, holidays **Location:** Liberty Village Left Field Brewery is a small, community-minded business with a mission to create joy through beer. We also happen to love baseball, a theme that is interwoven through all facets of our brand. Left Field Liberty Village is a 300 seat, two storey, brewery, tap roeom, kitchen, and cold beer store. Its a community-oriented space designed to connect over a beer and to catch the game while cheering on the home team. Left Field Brewery is committed to diversity and inclusion. We believe that building a team that represents a diverse set of backgrounds and lived experiences helps us challenge the expected, and be the best possible community member that we can be. We value equal opportunity, and work to build an inclusive workplace where our differences are nurtured and valued. We invite candidate applications from all backgrounds, race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic. Accessibility accommodations during the application process are available, just let us know in your application and we will work with you to meet your needs. **SUMMARY** As a Service Team Member of Left Field Brewery, your role is greater than just delivering great tasting beer and food to our guests. You set the tone and expectation for their visit and help guide them along the way, leaving them with a memorable experience. You bring a high level of warmth, professionalism and inclusion to your role in order to build the trust of our guests. You provide clarity around our casual, yet attentive, brewery tap room and kitchen experience. You are responsible for introducing the guest to the Left Field Brewery seating and somewhat unconventional ordering options, our mouth-watering ballpark-inspired menu, and of course, our brewed on-site craft beer selection. You will be joining an All-Star team that shares our passion for great beer and community. Service Team Members are Brand Champions who ensure that our guests enjoy their experience to the fullest. Some the service responsibilities of this role include: Guest Experience Assistance Assisting Guests with Self Ordering Technology Ongoing and Proactive Guest Engagement Food, Beverage and Brewing Knowledge Food and Beverage Running Pouring and Preparing Beverages Table Maintenance and Bussing Ongoing Cleanliness of the Guest Environment Service Team Members play a key role in creating the vibe and providing an environment where guests can relax and have fun while trying a new beer or grabbing a tasty bite to eat. We encourage all teammates to be themselves, have fun and to create memorable and lasting impressions whereby each and every guest feels recognized and cant wait to come back for their next visit. Our team spirit and passion for the guest experience is the cornerstone of our success. **KEY ROLES** Be enthusiastic, professional, and hospitable Possess a sincere attitude to be of service to others with a desire to succeed Ensure every guest is eager to return by providing a hospitable guest experience Knowledgeable about Left Field Brewery products, menus and promotions; able to assist guests through the menu and provide recommendations Assist guests through ordering and payment processing procedures, providing the option for either casual self-service or full-service based on guest preference Delivery of food and beverage to tables in the dining room and bar Preparation and service of beverages Preparation and cleanliness of the dining room and bar areas and equipment before, after and during each service Correct use of POS system; adhering to all company standards and policies Ensure food is presented with exceptional level of detail prior to delivering to guests Operational standards adherence Grow customer loyalty through relationship building and rewards program subscriptions **COMPETENCIES** Professionally and personally aligned with the companys core values Collaborative: focused on success of the team not individual Passion for Guest Experience: provides exemplary guest service and builds relationships with guests to set the standard for employees Time Management: effectively manages time to achieve tasks while prioritizing the needs of guests. Ability to prioritize in a fast-paced environment Organization: can effectively move between tasks and prioritizes appropriately between execution, operational tasks, and cleanliness An excellent communicator. Personable, friendly and enthusiastic Self-starter and independently motivated to deliver service. Highly accountable Thorough and detail oriented, is proactive and anticipates needs of guests and teammates **JOB REQUIREMENTS** Experience in a full-service restaurant environment is an asset Formal beer training is an asset (Cicerone, Prudhomme, BJCP, WSET, etc.) is an asset Fluency in English both written and verbal Must be 18 years of age or older Ability to work flexible hours including mornings, days, evenings, weekends and holidays Must be able to carry and lift items weighing 25lbs, must be able to stoop and bend Must be able to stand and move for extended periods of time to continuously perform essential job functions Current and valid Smart Serve certification **CORE VALUES** The successful candidate will demonstrate personal and professional alignment through proven examples, to our core values. Integrity setting out to do the right thing in every situation by upholding strong moral and ethical principles. Quality striving to be the best at what they do by sweating the small stuff. Innovation Continuous improvement by embracing change and striving to learn and develop Teamwork Respecting, helping, and looking-out for others. Sharing feedback, ideas and knowledge openly and collaboratively. Community Beer is for everybody. Using beer as a tool to build community and to support those in need. Safety Insisting on the responsible production of and enjoyment of beer Work Ethic We hustle, are highly focused, organized, self-motivated professionals with an entrepreneurial mindset. Positivity Showing-up with an optimistic outlook and work to find the best in every situation. Assuming the best in and uplifting each other. Fun Celebrating our successes and enjoying the fruits of our labour. Going out of our way to show our guests an exceptional time. **HOW TO APPLY** To apply for this role, send us a cover letter and resume. When applying, please include your availability in the body of the email. Evening and Weekend availability are mandatory. Selected candidates will be contacted for screening prior to an interview. No walk-ins, please. Job Types: Part-time, Temporary, Seasonal Contract length: 4 months Pay: $19.00 per hour Expected hours: 10 30 per week Benefits: * Discounted or free food * Store discount Shift: * 4 hour shift * 8 hour shift * Afternoon shift * Evening shift Work days: * Every Weekend * Holidays * Monday to Friday * Weekends as needed Application question(s): * have you emailed us your cover letter and resume directly at ? We are only accepting applications via email directly (outside of indeed). All other applications will be automatically rejected. Licence/Certification: * Smart Serve Certification (required) Work Location: In person