Job Title

## Job Summary **How you will make an impact:** You will be responsible for preparing and serving coffee, espresso drinks and related food and beverage items to customers. **As a Barista, you will:** - Welcome customers by determining their coffee interests and needs - Educate customers by presenting and explaining the coffee drink menu, answering questions - Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino - Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates - Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar - Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs - Maintain a safe and healthy work environment by following organization standards and sanitation regulations - Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar **About you:** - Excellent customer service skills - Previous work experience as a Barista is an asset - Ability to understand and carry out oral and written instructions and request clarification when needed - Strong interpersonal skills and ability to work as part of a team - Physical ability to carry out the duties of the position