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Job Title


Mobile Client Navigator – Safe Centre of Peel Response Team


Company : 1155jobs


Location : Nationwide, Ontario


Created : 2025-07-18


Job Type : Full Time


Job Description

Full-time 1 Year Contract CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its clients. CFSPD is the lead agency to the Safe Centre of Peel - a partnership of 24 social service organizations. The Safe Centre of Peel provides co-located, integrated and coordinated services which addresses the needs of individuals experiencing Intimate Partner Violence. Position Summary CFSPD is currently seeking a Mobile Client Navigator who will be responsible for providing a collaborative and coordinated trauma-informed response to verbal domestic situations alongside Peel Regional Police. The Mobile Client Navigator reports to the Program Manager. This position will be based in the Region of Peel. Responsibilities Triage, Assessment and Case Management Respond alongside with Peel Regional Police to incidents of verbal domestic disturbances that are called into 911. Provide immediate situation stabilization and screening/assessment and referral in the community. Engage in case consultation and provide coordinated response with other collaborative partners, as necessary. Provide family members with information, resources, and linkage to client navigation at the Safe Centre of Peel and other community partners as appropriate. Provide anti-oppressive, trauma-informed psychoeducation about patterns of coercive control and family violence dynamics to relevant parties, as appropriate. Provide post-response outreach and case management, as appropriate and if desired by the family members. Community Involvement and Outreach Establish and maintain relationships with on-site and off-site partners and agency service partners. Represent the agency at internal and external committees as needed. Administration Prepare, compile, submit, and maintain accurate records, files, statistics, and additional relevant information in accordance with agency policy, and funding requirements. Keep careful and accurate records and maintain client case file of all relevant information pertaining to assigned caseload. Collect relevant client demographic data. Create, update and maintain client enrollment information in database in a timely manner. Other Participate in agency fundraising activities as deemed appropriate and necessary by Agency Management. Attend required agency activities and meetings. Perform other duties as assigned. Qualifications Bachelor''s Degree in Social Work or related human service field and registration with the Ontario School of Social Workers and Social Service Workers or other applicable regulatory body required. 3-5 years of relevant work experience preferred. Knowledge of the principles and practices of crisis intervention, social work, and case management, especially as they relate to family violence dynamics. Demonstrate positive interpersonal skills and ability to work in a team environment with coworkers, community providers and stakeholders and clients. Strong organizational and time management skills, ability to prioritize and meet multiple deadlines. Excellent verbal and written communication skills (Proficiency in other languages is an asset). Proficient in Microsoft Office suite and working knowledge of database management. Ability to work independently. A satisfactory Vulnerable Sector Criminal Records check. How to Apply Interested candidates are invited to submit a resume and cover letter detailing their qualifications and interest in the position to The posting will remain open until filled. We will make reasonable accommodations to enable applicants with disabilities to participate in the recruitment process upon request to Catholic Family Services of Peel-Dufferin is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our employees. We thank all applicants for their interest in Catholic Family Services of Peel-Dufferin. We will only contact those selected for consideration. #J-18808-Ljbffr