Job Title

Brampton, ON, Canada Job Description Posted Sunday, May 18, 2025 at 4:00 AM About Us We are an established Canadian maintenance company providing services to large retail and commercial businesses nationwide. Our benefits include health, dental, vision, and a pension plan after 1 year. Job Summary This role leads, manages, coordinates, and implements daily janitorial services across multiple store locations within the designated area or territory. Key Focus Areas: Customer Experience & Retention Partner & Cleaner Performance Store Operations (budgets, profitability, KPIs) Quality Standards & Audits Training Cost Management Revenue & Profit Growth Customer Processes, Policies & Guidelines Support to other Area Managers Planning & Budgeting: Participate in developing and implementing annual plans, budgets, and sales opportunities. Manage store-level budgets. Develop strategies for store sustainability and profitability. Customer Relationships & Communication: Build strong relationships with customers and partners. Serve as the single point of contact for store-level communication. Address customer concerns promptly. Support regional management in meetings with key stakeholders. Conduct regular meetings and reporting on store audits and issues. Internal Communication: Coordinate store-level communication with United Partners. Set expectations, provide training, coaching, and participate in cross-functional meetings. Process Compliance: Lead process initiatives and store-level audits. Support process adoption and management using United technologies like Salesforce. Manage business activities including material ordering, specials, audits, compliance, and reporting. Cost Management & Controls: Oversee revenue, costs, budgets, and margins at the store level. Support operational costing and monitor assets. Workforce & Performance Management: Co-lead partner performance management. Recruitment, Training & Development: Support hiring, onboarding, and training of partners. Lead in-store partner training and coaching. Monitor partner performance and implement improvement plans. Education/Experience: Degree in business administration or related field. Minimum 5 years in janitorial or operational environments. 3-5 years in a supervisory role. #J-18808-Ljbffr