Job Title

Join to apply for the Sales Team Lead (PT) - Opry Mills role at Palmetto Moon. Palmetto Moon is a rapidly growing retailer specializing in apparel, accessories, home goods, and gifts that celebrate the Southern lifestyle. The company emphasizes customer service and offers a wide selection of affordable gifts, collegiate gear, and lifestyle brands such as Vineyard Vines, YETI, Chubbies, and more. Position Title: SALES TEAM LEAD Role Summary The Sales Team Lead supports the Store Sales Manager in driving sales, executing operational functions, and ensuring excellent customer service. This role provides leadership, guidance, and operational support to the team, focusing on day-to-day sales results and shared responsibilities. Duties/Responsibilities Sales Performance Assist in achieving sales goals through effective leadership. Perform Manager on Duty (MOD) shifts to monitor and motivate the team. Participate in sales activities like customer engagement and product knowledge learning. Customer Service Provide exceptional service, handle inquiries, and resolve issues. Train and coach team members on customer service standards. Handle complaints professionally and promptly. Team Leadership Support performance expectations and accountability. Motivate and inspire the team to meet sales targets and deliver quality service. Adjust team priorities as needed. Offer on-the-spot coaching and communicate concerns to leadership. Product Knowledge & Visual Merchandising Stay updated on key sales items and train team accordingly. Ensure merchandise displays meet standards. Departments of Responsibilities Understand and execute shared responsibilities. Flexibility to perform or change departments based on business needs. General Leadership Responsibilities Enforce company policies and promote workplace safety. Perform opening/closing procedures accurately. Ensure compliance with laws and safety standards. Required Skills/Abilities Retail or sales experience. Leadership and delegation skills. Proactive, confident, and adaptable. Effective communication and problem-solving skills. Ability to learn POS systems and interpret reports. Physical Requirements Ability to stand for extended periods, bend, twist, and lift up to 50 lbs. Additional Details Seniority level: Mid-Senior level Employment type: Part-time Job function: Sales and Business Development Industry: Retail #J-18808-Ljbffr