Job Title

Personal Banking Associate - (Future Opportunities) 6 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Details of Compensation $43,900 - $58,600 CAD Work Location Simcoe, Ontario, Canada Schedule 37.5 hours/week Sector Personal and Commercial Banking Services TD is committed to providing fair and equitable compensation to all colleagues. Opportunities for growth and skills development are key features of the TD colleague experience. Our compensation policies are designed to enable colleagues to progress in their salary scale as they improve in their roles. The base salary offered may vary based on skills, experience, professional knowledge, geographic location, and other sector and company needs. We encourage candidates to discuss compensation openly with recruiters for more precise details. Department Overview At TD Canada Trust, we are the frontline of TD Bank. We aim to build deep, lasting relationships with our customers by providing a broad range of customer service transactions and advice on services, products, and solutions. We understand customer needs and identify opportunities to promote products and services, referring customers to the appropriate team members or internal partners, ensuring a positive experience. Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose, and execute with speed and impact. Job Description Can you establish, build, and maintain impactful relationships with customers? Do you enjoy helping customers with their financial needs? We are seeking a Personal Banking Associate for our branch who can guide customers to the right staff for their banking needs, including new accounts, investment advice, and banking solutions. Do you have what it takes? Typical Daily Activities: Engage customers in advice, service transactions, digital education, and problem resolution related to banking solutions. Understand customer needs and guide them to the appropriate contact, exercising good judgment in confidential matters. Build confidence in digital banking trends by educating customers on mobile, ATM, and online banking. Support frontline staff with transactions; resolve issues; report non-standard matters. Suggest improvements to work practices, branch operations, and processes to enhance customer experience and operational excellence. Complete business processes and procedures accurately and timely. Ensure documentation reflects business intentions, is accurate, and complies with regulations and TD''s Code of Conduct and Ethics. Promote a positive work environment, participate in performance development, and share industry knowledge. Job Requirements: High School diploma and/or 1+ years relevant experience. Investment Funds Canada (IFC) or equivalent within 6 months of appointment. Post-secondary or undergraduate degree preferred. Proficiency in MS Office, branch software, and internet. Knowledge of banking solutions and processes. Self-starter with strong organizational, planning, and time management skills. Effective communicator with customer service skills, able to connect verbally and in writing. About Us TD is a global leader in financial services, representing the fifth-largest bank in North America by branches. We serve over 27 million households and businesses worldwide, with more than 95,000 colleagues committed to enriching the lives of our clients and communities. We are dedicated to delivering an exceptional customer experience and continuously innovate to improve our services. Whether you have years of banking experience or are starting your career, we offer training, mentorship, and leadership development to help you reach your full potential. Our Total Compensation Program Our compensation reflects our investment in colleagues well-beingmental, physical, and financial. It includes base salary, variable pay, benefits, savings and retirement plans, paid leave, banking perks, career development opportunities, and recognition programs. Learn more. Additional Information We support colleagues'' success through development conversations, training programs, and competitive benefits. We also offer mentorship and online learning platforms to help you grow professionally and personally. We are committed to accessibilityplease inform us of any accommodations needed during the interview process. We look forward to hearing from you! #J-18808-Ljbffr