Job Title: Remote Customer Support Representative ''> This role involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about our services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations. ''> Key Responsibilities: Exceptional empathy, actively engaging with members & patients, demonstrating a genuine understanding of their needs. Exemplary organizational skills, adept at managing multiple competing priorities in a high-paced environment. A keen ability to adapt to new processes and thrive in a fast-paced work environment. Bilingual English and French is required. ''> Benefits: Competitive hourly rate of $24 CAD per hour. Minimum commitment of only 15 hours per week, you can work more hours if you want to. Make your own flexible work schedule anytime. ''> Requirements: Bi-lingual English and French, is a requirement.
Job Title
Remote Customer Support Representative