Job Title

Healthcare Support Representative We are seeking a dedicated and compassionate Healthcare Support Representative to join our team. In this role, you will play a vital part in providing exceptional customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations. A key aspect of this role is your ability to work both independently and collaboratively as part of a dynamic team. You will be expected to demonstrate strong communication skills, adaptability, and problem-solving capabilities. Our ideal candidate possesses: Exceptional empathy and active listening skills. Exemplary organizational skills and ability to manage multiple competing priorities. Adaptability and a keen ability to thrive in a fast-paced work environment. Bilingual English and French language proficiency. We offer a range of benefits, including: Earn $24 CAD per hour. Minimum commitment of only 15 hours per week, with opportunities to work more. Flexible scheduling to accommodate your needs. Gain in-demand experience in healthcare and tech. Opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.