Job Title

**Position Overview** We are seeking a highly motivated and experienced Quality Manager to develop, implement, and lead a comprehensive Quality Management System (QMS) in a production environment. This is a ground-floor opportunity to build the entire quality function in a growing company. The successful candidate will establish processes, metrics, and teams to ensure consistent quality, regulatory compliance, and customer satisfaction. **Key Responsibilities** Build and Implement Quality Systems * Design and roll out a scalable QMS tailored to a production environment. * Develop SOPs, work instructions, inspection protocols, and process control systems. * Lead efforts to obtain and maintain relevant certifications (e.g., ISO 9001). Production Quality Oversight * Establish standards and procedures for incoming material, in-process, and final inspections. * Define and monitor quality KPIs (e.g., defect rates, scrap, rework, first pass yield). * Perform root cause analysis and drive corrective/preventive actions (CAPA). Cross-Functional Collaboration * Work with Production, Engineering, Supply Chain, and Customer Service to address quality challenges. * Participate in new product introduction (NPI) and ensure design-for-quality practices. * Serve as a liaison with customers on product quality concerns or audits. Auditing and Compliance * Plan and conduct internal audits; prepare for external audits from customers or regulators. * Ensure compliance with applicable industry regulations and standards. * Maintain detailed records for traceability, non-conformance, and improvement tracking. Supplier Quality Management * Develop supplier quality evaluation and performance monitoring systems. * Partner with Procurement to resolve quality issues with vendors and drive improvements. Team Building and Leadership * Hire and develop a small quality team as the company scales. * Train production staff on quality standards and inspection procedures. * Champion a quality-driven culture across all departments. Qualifications * Bachelors degree in Engineering, Manufacturing, Quality, or a related field, P.Eng preferred. * Minimum 57 years of quality experience in a production or high-volume manufacturing environment * Proven track record of building a QMS from the ground up * Strong knowledge of ISO 9001, quality tools (SPC, FMEA, 5 Whys, 8D), and lean manufacturing principles * Hands-on experience with quality inspection tools and reporting systems * Excellent leadership, problem-solving, and communication skills * Certifications such as CQE, Six Sigma, or ISO Lead Auditor are a plus Job Types: Full-time, Permanent Benefits: * Dental care * Extended health care * Life insurance * RRSP match Work Location: In person