Job Title

Customer Service Representative ''> This role plays a critical part in providing exceptional customer service to patients and members within a call center environment. The representative is responsible for managing inbound calls, emails, and chats to address inquiries, resolve issues, and provide information about services. ''> The ability to work both independently and collaboratively as part of a dynamic team. ''> Bold telephonic communication skills, enabling clear and articulate explanation of complex concepts to a diverse member base. ''> Superior problem-solving capabilities and organizational acumen to address challenges effectively. ''> Key Responsibilities: ''> Manage inbound calls, emails, and chats to address inquiries and resolve issues. Provide information about services to patients and members. Work with a dynamic team to achieve common goals. Demonstrate strong communication and problem-solving skills. ''> Requirements: ''> Exceptional empathy and understanding of patient and member needs. Exemplary organizational skills and ability to manage competing priorities. A keen ability to adapt to new processes and thrive in a fast-paced environment. Bilingual English and French language skills. ''> Benefits: ''> Earn $24 CAD per hour. Minimum commitment of 15 hours per week. Flexible scheduling options. Ongoing training and development opportunities. ''> Why Join Us? ''> We offer a dynamic and supportive work environment that values our employees'' growth and well-being. ''> We are committed to delivering exceptional customer service and creating a positive experience for our patients and members. ''> Apply Today!