Job Title

The OpportunityThis is a chance to join a team that plays a key role in supporting Ontario's agriculture sector through the delivery of financial and risk management programs. As a Claims Adjudicator, you'll help ensure that program participants receive accurate and timely support by evaluating claims and determining benefit eligibility. This permanent, full-time position offers a hybrid work arrangement (3 days per week in office) and requires residency in Ontario.What Youll Be DoingManaging client claims from intake through resolution, including complex and high-value filesEvaluating applications against program guidelines, verifying reported data, and investigating discrepanciesConducting financial reviews and analysis to assess eligibility and determine benefit paymentsLiaising with clients to gather required information and provide technical guidance on available programsParticipating in team discussions regarding claims that require senior review, legal consultation, or appeal considerationEscalating high-risk issues when necessary to team leads or subject matter expertsCoaching junior staff and offering peer support across departmentsBuilding and maintaining professional relationships with clients, producers, and agentsWhat Youll Need To Be SuccessfulA post-secondary degree or diploma in business, economics, agricultural science, or a related field (or equivalent experience)At least 3 years of experience in claims or risk adjudication, ideally within financial services or the agriculture industryStrong written and verbal communication skills, with the ability to engage clients and stakeholders professionallyDemonstrated analytical and problem-solving abilitiesSolid organizational skills and the ability to prioritize in a fast-paced, team-oriented environmentFamiliarity with agriculture is an assetProgress toward a professional designation such as CIP (Chartered Insurance Professional) or FIIC (Fellow of the Insolvency Institute of Canada) is considered an advantage