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Job Title


Client Relationship Director (Market Research)


Company : Kynetec


Location : Toronto, Ontario


Created : 2025-07-21


Job Type : Full Time


Job Description

About this role:Kynetec is a global leading provider of market research insights, focused on animal health and nutrition. We are seeking an experienced Client Relationship & Business Development Director to play a key role in expanding and deepening our relationships with clients in the animal nutrition sector.This role is a great opportunity for someone with a strong background in consumer insights (agency-side experience preferred), who understands the needs of animal nutrition clients.If you enjoy managing the full research process - from writing winning proposals through to project delivery - and you are commercially minded and comfortable driving business growth through client engagement, we'd love to hear from you.The position is full-time, permanent, and fully remote.Requirements of this role:Expert level in Consumer Insights Market ResearchDegree in Market Research, Marketing, Analytics, Animal Health or Animal NutritionSignificant experience commercialising ad hoc market research studiesExperience managing Animal Health, Pet Care, Pet Nutrition clients in a market research environmentExperience managing end to end custom insight projects, including proposal writingPrevious experience working in business development, sales or account managementExtensive experience pursuing client leads and generating new leads for the businessExtensive experience leading internal commercial / growth initiativesResponsibilities of this role:Commercial 1) Responsible for key account and growth account commercial targets2) Execution of pro-active business development strategy3) Actively pursue client leads and generate new leads for Kynetec4) Lead internal commercial and growth initiativesManagement 1) Line manage 2 team members (Includes support with recruitment, staff management, resource allocation, project oversight, performance management, team engagement, development and training)2) Manage project cost and profitability figuresResearch Design & Proposals1) Provide input for new product development and developing sales materials2) Lead proposal development and pricing of complex market research projects3) Has a deep understanding of the CI project bidding / cost estimation process including price and value discrimination techniquesProject Execution1) Oversee project execution (quant and qual) and provide hands on support when requiredAnalysis & Reporting1) Accountable for delivering client reports in line with project brief and business objectives2) As needed, review client research reports, ensures delivery of impactful reports, including meaningful insightful deliverables answering key client business issues3) Present results to clientsClient Management1) Accountable for ensuring client expectations are fully fulfilled on all projects for which you are responsible2) Consult clients on strategic objectives