Job Title

Bilingual Collections Admin6 month contractMississauga- OnsiteKey Job Responsibilities:Handling departments email inbox. Responding to the emails and providing the information required by the internal and external customersPreparing disconnect letters for delinquent accounts and sending them to the customers by registered mail Contacting the customers to ensure the invoices were received and confirming the payment processCompleting admin and any other forms requested by the customerConducting collections calls for due accounts as assigned.Managing large amount of incoming phone calls and follow up with customerHelping set up account on pre-authorized payment by calling the customersContacting all customers with PAP rejects to update their payment informationsAny other collections duties as assigned Qualifications:Post-Secondary Education with Business Administration or a related discipline.Minimum of 2+ years previous collections experience More about the position:High proficiency in ExcelExcellent communication, interpersonal, and presentation skillsMust possess strong analytical skills and sound business judgmentSelf-direction and organization skills critical to achieving month-end reporting deadlinesOur offerings include: Competitive compensation Employee Discounts Learning and Development opportunities Reward and Recognition Program A culture of performance & accountability A supportive and positive team environment