Job Title

Hotel Arts is dedicated to providing unparalleled dining experiences in Calgary. Our dining outlets are designed to offer artful service, a value-added wine program, and creative culinary offerings. Join us in establishing our restaurants as the premier hotel-based dining destinations in the city. We are seeking a dynamic and passionate Restaurant Floor Manager to lead our dining outlets. This role is key to delivering exceptional guest experiences through effective leadership, innovative service, and efficient operations. **Key Responsibilities:** * Ensure budget adherence, resolve audit challenges, manage labor costs, and oversee inventory levels. * Implement and maintain restaurant software systems, including Symphony and Open Table. * Hire, train, and evaluate restaurant staff. Develop training programs and coordinate onboarding. * Oversee staff performance, ensure adherence to policies and standards, and manage daily operations. * Manage staffing levels, respond to inquiries, and handle scheduling and closing responsibilities. * Liaise with other departments, develop strategies to increase patronage, and ensure venue functionality and cleanliness. **Performance Expectations:** * Proficiency in Open Table and Micros and strong knowledge of food and beverage service. * Maintain high service standards and a consistent, personality-driven service style. * Build positive relationships with guests, staff, and senior management. * Foster a collaborative environment and team approach. * Address issues effectively and make timely decisions. * Communicate clearly and respond to questions with understanding. * Inspire and motivate staff, promote a positive work environment, and drive the restaurants vision. **Qualifications:** * Proven experience in a managerial role within a dining or hospitality setting. * Strong leadership skills with a passion for exceptional service. * Proficiency in restaurant management software and systems, computer skills. * Excellent communication and problem-solving abilities. * Valid ProServe Certificate required To learn more about Hotel Arts, visit our website at *Please note: Only candidates authorized to work in Canada will be considered. We appreciate all applications, but only those selected for an interview will be contacted.* Hotel Arts Group is an Equal Opportunity Employer. Join us and be part of our commitment to excellence in hospitality! GCVVdrR4P0