Job Title

Company DescriptionJuvea Aesthetics is a medi spa in Calgary dedicated to highlighting the best features of both women and men without compromising their unique beauty. We offer a range of advanced medical aesthetics, including Botox, dermal fillers, lip injections, Belkyra, and mesotherapy. Additionally, we provide vitamin drips and skincare consultations. Our professional team is committed to providing the best advice and the most advanced cosmetic services with sensitivity and care.We are seeking a dedicated and detail-oriented Admin and Medical office assistant / Clinic Care Coordinator to ensure the seamless operation of our clinic and enhance our patients' experienceRole DescriptionThis is a part-time, on-site role located in Calgary, AB for a Patient Coordinator / Receptionist. The Patient Coordinator / Receptionist will be responsible for managing daily reception duties, answering phone calls, scheduling appointments, and providing exceptional customer service. Additional responsibilities include maintaining patient records, ensuring the clinic's smooth operation, and assisting with medical-related administrative tasks.Availability:3-5 days a week Monday through Saturday.The following are a highlight of the duties & responsibilities of this role:Greet and welcome visitors and clients to the clinic; make them comfortable while taking information regarding their visit to the clinic.Develop a rapport with our clients.Be knowledgeable, confident and proficient in clinic treatments and products. (with clinic training).Answer phone calls & emails from clients & schedule appointments for clients and inform the staff of their arrival.Manage client custom requests with team members as well as other administrative work pertaining to client follow up and experience.Ensure that the stationery needed for the smooth operation of the reception desk are always available. Stocking required areas.Ensure that the clinic is opened at the appropriate time and cleaning of the clinic to create a clean and healthy environment.Launder clinic linens.Contribute to practice success by managing email lists, retention activities and effectively respond to, follow up on and manage new leads.Ensure that client information is accurate and updated from time to time.Check stock of equipment & supplies and inform management of shortages.Collect payments for services and retail sales.Inventory and understanding new productsCoordinating treatment plans and following up with clientsCoordinating and scheduling meetings and team events.Other duties as assigned including opening and closing clinic.Enjoy opportunities to gain exposure to other areas of business including marketing, design, client relations and business development.Our ideal candidate will have experience in similar workplace settings, have great leadership skills, & be a team player!Please apply directly to the posting with a copy of yourresume and a cover letterletting us know why you would be a perfect addition to the Juvea Team!Requirements:Minimum of 1 year Front Desk experience.Minimum of 2 years Sales / Administrative experience.Experience in the Aesthetic / Beauty industry.JaneApp (preferred)Contribute to our Social Media presence and be consistent (preferred)The passion and drive to build and maintain a busy practice that is patient-focused and centered around all aspects of exceptional patient care.Consistent high level of work, ethics and standards of practice.Flexible to adapt to scheduleMUST promote all clinic services with such presence.BenefitsProfessional, supportive and stable work environment.Family work life environment at our beautiful new clinic in SW Calgary.Staff pricing on treatments and products.Staff collaborative pricing with other aesthetics / beauty businesses.Opportunity to be a model in Model Calls for training and other purposes.Flexible scheduleOn-site parkingStore discountWellness programContract Structure. Due to the volume of candidates, only those who are selected for an interview will be contacted.Job Types: Full-time, Part-time, CasualPay: Starting at an hourly rate + commission pay (equivalent to $50000 - $60000 Salary at full-time)Expected hours: 20 40 per weekEducation:Secondary School (required)Experience:Clinic Reception: 1 year (required)Administrative / management: 2 years (required)Aesthetician / Aesthetic experience: 1 year (preferred)Licence/Certification:Medical office assistant or receptionist certificate (preferred)Licence (preferred)