Job Title

This job is with TELUS Digital, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description and Requirements About TELUS Digital TELUS Digital (NYSE and TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company''''s services support the full lifecycle of its clients'''' digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digital''''s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation, and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high-growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. Learn more at: telusinternational.com . About the Job Join our dynamic TELUS Tax team, where we deliver critical expertise and innovative tax solutions to support complex business transactions across various entities and business groups, providing best-in-class indirect tax solutions, and driving significant business growth. As a trusted advisor, you''''ll play a vital role in driving operational excellence, contributing to business growth. Our team of 15 professionals, is committed to fostering an environment where diverse perspectives and experiences thrive, contributing to both exceptional customer experiences and career development. The Impact You''''ll Make As an Indirect Tax Manager, your expertise in Canadian indirect taxation (GST/HST, QST and other indirect taxes) will empower TELUS business teams to achieve tax compliance and optimize business outcomes. You''''ll lead the way in addressing a wide range of challenges, from mergers and acquisitions to new product launches, complex contracts, and audits. Your strategic guidance will ensure that TELUS navigates the complexities of indirect tax with agility and foresight. Key Responsibilities Strategic Leadership: Cultivate strong relationships with business stakeholders to fully understand and align with their objectives. Lead cross-functional initiatives that integrate tax considerations into strategic business decisions. Tax Advisory, Audit & Appeals, Litigation support, and Compliance: Provide expert guidance on Canadian indirect tax matters, including the interpretation of GST/HST, QST, PST legislation, case law, and government policies. Proactively manage tax compliance and identify opportunities for tax optimization. Project Management: Lead high-impact projects, including tax planning, legislative impact assessments, and system/process improvements. Balance multiple tasks and work closely with Tax and non-Tax team members, adapting to shifting priorities to support evolving business and taxation needs. Government Relations: Engage with government authorities to stay ahead of tax regulations and policy changes. Incorporate this knowledge into TELUS''''s tax planning and compliance strategies. Innovation & Continuous Process Improvement: Address challenges related to acquisitions, new product introductions, business process changes, systems implementations, audits, and appeals. Drive initiatives to enhance tax efficiency, compliance, and overall business performance. Mentorship & Development: Regardless of reporting structure the successful candidate will mentor and develop junior Tax team members, fostering a culture of learning and continuous professional growth. Skills & Qualifications Essential: Indirect Tax Experience: 4+ years of Canadian indirect tax experience with strong technical competence. Leadership: Take initiative and ownership of challenges and opportunities, seeing them through to resolution. Strong Communicator: Strong oral and written communication skills to convey insights, concepts, and ideas clearly and concisely. Analytical Skills: Analyze and research complex issues to develop creative solutions for optimizing indirect tax positions. Collaboration: Ability to cultivate positive relationships and influence others, including senior leaders. Curiosity and Learning Mindset: A learning mindset, creativity, drive for continuous improvement, and adaptability in the face of change and ambiguity. Business and Financial Leadership: Recognized for your leadership in business and finance. Adaptability: Comfortable with or enthusiastically willing to learn new technology platforms and evolving automated intelligence technologies such as RPA, Generative AI etc. Great to Have: Industry Knowledge: Knowledge of the telecommunications, technology, health, and/or agriculture technology industries or a strong aptitude to learn. Professional Development: Completion of CPA In-Depth GST/HST Course (or equivalent). Technology Skills: Proficiency in Google Workspace, Microsoft 365Excel, SAP, and other common software applications. Adaptability: Comfortable with or enthusiastically willing to learn new technology platforms and evolving automated intelligence technologies such as prompt engineering with Generative Artificial Intelligence software, e.g. Chat-GPT Education: A Bachelor''''s Degree in Commerce, Accounting, and/or a professional designation - Canadian CPA or equivalent preferred. Languages: Bilingual in English and French is an asset. Why TELUS? Inclusive Culture: We are committed to fostering an inclusive workplace that embraces diverse perspectives and experiences. Professional Growth: We offer ample opportunities for learning and career development, with a focus on continuous improvement. Innovative Environment: Be part of a team that drives industry-leading innovation in tax strategy and business solutions. Join us and make a significant impact by leveraging your expertise in indirect taxation to drive TELUS''''s success. Location - Canada - Remote TELUS Digital Values: TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: We passionately put our customers and communities first We embrace change and innovate courageously We grow together through spirited teamwork At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability. propos de TELUS Digital TELUS Digital (NYSE et TSX : TIXT) conoit, dveloppe et dploie des solutions numriques de nouvelle gnration pour amliorer l''''exprience client (CX) au sein de marques mondiales et disruptives. Les services de l''''entreprise couvrent l''''ensemble du cycle de transformation numrique de ses clients, leur permettant d''''adopter plus rapidement les technologies digitales de pointe pour obtenir de meilleurs rsultats commerciaux. Les solutions intgres de TELUS Digital englobent la stratgie numrique, l''''innovation, le conseil et le design, la transformation numrique et les solutions du cycle de vie informatique, l''''annotation de donnes, l''''automatisation intelligente, ainsi que des solutions omnicanales CX incluant la modration de contenu, des services de confiance et scurit, et d''''autres solutions gres. TELUS Digital soutient la croissance chaque tape de dveloppement des entreprises et collabore avec des marques issues de secteurs en forte croissance tels que la technologie et les jeux vido, les communications et les mdias, l''''e-commerce et la fintech, la sant, ainsi que le voyage et l''''htellerie. En savoir plus : www.telusinternational.com propos du poste Rejoignez notre dynamique quipe fiscale de TELUS, o nous fournissons une expertise cruciale et des solutions fiscales innovantes pour soutenir des transactions commerciales complexes travers diverses entits et groupes d''''affaires, en offrant des solutions de taxe indirecte de premier ordre et en stimulant une croissance commerciale significative. En tant que conseiller de confiance, vous jouerez un rle vital dans la promotion de l''''excellence oprationnelle, contribuant la croissance des affaires. Notre quipe de 15 professionnels s''''engage favoriser un environnement o les perspectives et les expriences diverses s''''panouissent, contribuant la fois des expriences client exceptionnelles et au dveloppement de carrire. L''''impact que vous aurez En tant que Gestionnaire de taxe indirecte, votre expertise en fiscalit indirecte canadienne (TPS/TVH, TVQ et autres taxes indirectes) permettra aux quipes commerciales de TELUS d''''atteindre la conformit fiscale et d''''optimiser les rsultats commerciaux. Vous serez l''''avant-garde pour relever un large ventail de dfis, des fusions et acquisitions aux lancements de nouveaux produits, aux contrats complexes et aux audits. Vos conseils stratgiques garantiront que TELUS navigue dans les complexits de la taxe indirecte avec agilit et prvoyance. Responsabilits cls Leadership stratgique : Cultiver des relations solides avec les parties prenantes de l''''entreprise pour comprendre pleinement et s''''aligner sur leurs objectifs. Diriger des initiatives interfonctionnelles qui intgrent les considrations fiscales dans les dcisions commerciales stratgiques. Conseil fiscal, audit et appels, soutien en matire de litiges et conformit : Fournir des conseils d''''expert sur les questions de taxe indirecte canadienne, y compris l''''interprtation de la lgislation TPS/TVH, TVQ, TVP, de la jurisprudence et des politiques gouvernementales. Grer de manire proactive la conformit fiscale et identifier les opportunits d''''optimisation fiscale. Gestion de projet : Diriger des projets fort impact, y compris la planification fiscale, les valuations d''''impact lgislatif et les amliorations de systmes/processus. quilibrer plusieurs tches et travailler en troite collaboration avec les membres de l''''quipe fiscale et non fiscale, en s''''adaptant aux priorits changeantes pour soutenir l''''volution des besoins commerciaux et fiscaux. Relations gouvernementales : S''''engager auprs des autorits gouvernementales pour rester l''''avant-garde des rglementations fiscales et des changements de politique. Intgrer ces connaissances dans les stratgies de planification fiscale et de conformit de TELUS. Innovation et amlioration continue des processus : Relever les dfis lis aux acquisitions, aux introductions de nouveaux produits, aux changements de processus d''''affaires, aux mises en uvre de systmes, aux audits et aux appels. Piloter des initiatives pour amliorer l''''efficacit fiscale, la conformit et la performance commerciale globale. Mentorat et dveloppement : Indpendamment de la structure hirarchique, le candidat retenu encadrera et dveloppera les membres juniors de l''''quipe fiscale, favorisant une culture d''''apprentissage et de croissance professionnelle continue. Comptences et qualifications Essentielles : Exprience en taxe indirecte : 4+ ans d''''exprience en taxe indirecte canadienne avec une forte comptence technique. Leadership : Prendre l''''initiative et la responsabilit des dfis et des opportunits, les menant jusqu'''' leur rsolution. Communicateur fort : Solides comptences en communication orale et crite pour transmettre clairement et de faon concise les ides, les concepts et les perspectives. Comptences analytiques : Analyser et rechercher des problmes complexes pour dvelopper des solutions cratives visant optimiser les positions de taxe indirecte. Collaboration : Capacit cultiver des relations positives et influencer les autres, y compris les dirigeants seniors. Curiosit et mentalit d''''apprentissage : Une mentalit d''''apprentissage, de la crativit, une volont d''''amlioration continue et de l''''adaptabilit face au changement et l''''ambigut. Leadership commercial et financier : Reconnu pour votre leadership en affaires et en finance. Adaptabilit : l''''aise avec ou volontairement enthousiaste pour apprendre de nouvelles plateformes technologiques et des technologies d''''intelligence automatise en volution comme la RPA, l''''IA gnrative, etc. Atouts supplmentaires : Connaissance de l''''industrie : Connaissance des industries des tlcommunications, de la technologie, de la sant et/ou de la technologie agricole, ou une forte aptitude apprendre. Dveloppement professionnel : Achvement du cours approfondi CPA sur la TPS/TVH (ou quivalent). Comptences technologiques : Matrise de Google Workspace, Microsoft 365, Excel, SAP et d''''autres applications logicielles courantes. Adaptabilit : l''''aise avec ou volontairement enthousiaste pour apprendre de nouvelles plateformes technologiques et des technologies d''''intelligence automatise en volution comme l''''ingnierie de prompts avec des logiciels d''''Intelligence Artificielle Gnrative, par exemple Chat-GPT. Formation : Un baccalaurat en commerce, comptabilit et/ou une dsignation professionnelle - CPA canadien ou quivalent prfr. Langues : Le bilinguisme en anglais et en franais est un atout. Pourquoi TELUS? Culture inclusive : Nous nous engageons favoriser un lieu de travail inclusif qui englobe des perspectives et des expriences diverses. Croissance professionnelle : Nous offrons de nombreuses opportunits d''''apprentissage et de dveloppement de carrire, avec un accent sur l''''amlioration continue. Environnement innovant : Faites partie d''''une quipe qui stimule l''''innovation de pointe en matire de stratgie fiscale et de solutions d''''affaires. Rejoignez-nous et ayez un impact significatif en mettant profit votre expertise en fiscalit indirecte pour stimuler le succs de TELUS. Lieu : Tltravail - Canada Valeurs de TELUS Digital : Chez TELUS Digital, nous reconnaissons l''''importance des valeurs dans un environnement en constante volution. Pour russir, chaque candidat(e) doit dmontrer des comportements refltant nos valeurs fondamentales : Nous plaons passionnment nos clients et nos communauts en premier Nous embrassons le changement et innovons avec audace Nous grandissons ensemble grce un esprit d''''quipe engag Engagement envers la diversit TELUS Digital s''''engage offrir un accs quitable l''''emploi, fond sur les comptences et les capacits, dans un environnement de travail diversifi et inclusif. Additional Job Description . EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world''''s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants'''' qualifications, merits, competence and performance without regard to any characteristic related to diversity.#LI-DNI