Job Title

Join us to build a more rewarding financial future for all Canadians Neo is building what Canadas big banks wont: modern financial products that actually make your money work for you. Were a technology company, not a traditional bank, which means no legacy systems, no decades-old red tape, and no tolerance for good enough. In just a few years, weve built a multi-product platform from scratch, launched credit, savings, investing, and rewards that millions of Canadians use every day, and partnered with some of the biggest brands in the country. Our team is behind some of Canadas fastest-growing companies (like SkipTheDishes), and were now taking on one of the largest, most broken industries in the country. If youre excited by the idea of rewriting the financial playbook, Neo might be your next move. The Role Were hiring a Head of Product to lead Lending at Neo, a portfolio that includes credit cards, loans, installments, advances, and the systems that power them. Youll drive both the consumer experience and the risk, underwriting, and servicing infrastructure that supports responsible, scalable credit across millions of Canadians. This is a senior leadership role: you''ll own the product strategy, the roadmap, the outcomes and the development of the product team delivering it. This role is about setting a bold vision, building what doesn''t yet exist, and scaling what does. Youll lead a division of PMs and work alongside senior engineering, design, data, and operations leaders to solve complex problems with clarity and urgency. Youll be accountable for both the product and the people: hiring, mentoring, coaching, and shaping the next generation of product leaders at Neo. We''re looking for someone whos scaled product teams, shipped high-impact products, and thrives in a hands-on, fast-changing environment. If youre excited to build the strategy and roll up your sleeves when needed, youll be in the right place. What You''ll Be Doing: Own the full-stack lending product portfolio, from customer-facing experiences (e.g. credit cards, loans, installments) to core systems for underwriting, credit risk, and repayment. Define and evolve the credit infrastructure that enables fast, compliant, and accurate lending decisions, including decision engines, data pipelines, and risk policy tooling. Lead initiatives to improve servicing, collections, and lifecycle management ensuring a seamless and transparent experience for borrowers. Navigate complex regulatory and reporting requirements (e.g., credit bureau integrations, consumer disclosures) with scalable product solutions. Lead, grow, and mentor a team of high-performing product managers. Youll develop talent, shape team culture, and create the conditions for great work. Act as the cross-functional glue for your division, collaborating with senior leaders across engineering, design, data, ops, marketing, and executive leadership. Translate customer needs, business goals, and technical constraints into clear product strategies, decisions, and trade-offs. Own the results. Your teams work will directly move core business metrics and customer impact and youll hold yourself accountable for outcomes, not just output. Elevate product quality and execution across your teams through strong systems, clear feedback, and day-to-day coaching. Champion a culture of speed, ownership, and learning. We move fast but we dont cut corners. Represent product in strategic conversations with exec leadership, external partners, and investors. Who We''re Looking For: 812+ years of product management experience, including 4+ years in a senior leadership role (e.g., leading other PMs or a product org). Youve built and led product teams in high-growth environments, ideally with both 01 and scale experience. Youre a strategic thinker who can move between long-term planning and in-the-weeds execution without missing a beat. You bring strong product judgment, clear systems thinking, and a bias toward action. Youve led cross-functional workstreams that include technical complexity, ambiguous problems, and diverse stakeholder input. You care deeply about talent: hiring the right people, growing them fast, and building a healthy, high-performing team. You lead with influence, not just authority. You know how to rally people around a vision, and communicate clearly up, down, and sideways. Youre comfortable making bold bets and adapting quickly when the facts change. Domain experience in lending, banking or Fintech is a strong asset, but as important is your ability to ramp fast and think like an owner. Working at Neo: The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because were on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading. We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. Youll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, were looking for change-makers who thrive on challengepeople who would rather blaze a trail through uncertainty than follow a well-paved path. All team members have a stake in Neos success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do when Neo grows, we all grow. If youve heard that Neo employees work hard, its true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the companys success. Apply with us: We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check. By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application. #J-18808-Ljbffr