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Job Title


Head of Talent and Capability


Company : Lightspeed Commerce


Location : Toronto, Ontario


Created : 2025-07-25


Job Type : Full Time


Job Description

Are you actively looking for a new opportunity? Or just checking the market? Well you might just be in the right place! Were looking for a Head of Talent and Capability to join our People and Culture team. You will help drive the success of the business through the design, delivery and embedding of a talent and capability strategy which lifts the performance and engagement of Lightspeed. This includes developing a range of learning and development, performance, talent and succession plans as well as supporting other key people initiatives within the business. This role is also responsible for promoting our culture of diversity and inclusion and driving practices and initiatives which support this and ensure it continues to be part of the Lightspeed DNA! What youll be doing: Partner with the Chief People Officer, P&C Leadership team and the business to develop programmes and initiatives which lift the capability of the business throughout the entire employee lifecycle - from onboarding to manager capability, performance management to succession planning. Develop and embed the People and Capability Strategy, ensuring employees feel valued, engaged, supported and developed at all levels Drive a culture of continuous learning, providing opportunities for people at all levels to grow and develop their careers. In particular, ensuring our leaders are supported. Lead Diversity and Inclusion at Lightspeed - leading the Director of DEI in delivering a solid framework which ensures DEI is embedded across the entire business - through both our processes and policies and through education and promotion Provide leadership, guidance and coaching to a team of programme managers, instructional designers and facilitators Drive a culture of innovation - leveraging best practices, research and new ways of working And a little bit of.... Thought partnering with the CPO and P&C Leadership team on a range of People Initiatives - providing challenge, insights and feedback Collaborating with the People Business Partners and the wider P&C Team Contributing as part of the wider team to achieve organisational objectives even if this means doing things that arent strictly within the scope of your role What you need to bring: We''re looking for a candidate who has experience with the following: 10+ years in Talent and Capability, Learning & Development roles or generalist P&C roles with a focus on L&D; Experience leading Talent and Capability teams; Experience leading projects from conception to completion; Experience in examining and re-engineering processes and procedures, formulating policy, and developing and implementing new strategies and procedures; The ability to build strong stakeholder relationships and the ability to communicate and work effectively within a diverse business. We know that people are more than whats on their CV. If youre unsure that you have the right profile for the role... hit the Apply button and give it a try! Whats in it for you? Come live the Lightspeed experience... Ability to do your job in a truly flexible hybrid environment; Genuine career opportunities in a company thats creating new jobs everyday; Work in a team big enough for growth but lean enough to make a real impact. and enjoy a range of benefits thatll keep you happy, healthy and (not) hungry: Lightspeed RSU program (we are all owners) Unlimited paid time off policy Health insurance Health and wellness benefits Possibility for transit fees to be covered Paid leave assistance for new parents Linkedin learning To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed tocreating an inclusive and barrier-free workplace. Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place youre proud to come to every day. For a glimpse into our world check out our career page here . Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreals gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed''s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montral, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Link to your LinkedIn Profile Link to your Website How did you initially hear about this job? * Select... If you chose Lightspeed Employee, Lightspeed Event, or Other, please specify here: In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye! * What languages do you speak fluently? * Do you have experience managing Talent and Capability teams? * Select... Are you legally eligible to work in the country where this role is advertised and if so, do you require now or in the future visa sponsorship from the Company in order to remain legally eligible to work in this country? * Select... #J-18808-Ljbffr