Job Title

**Full job description** Gameday Mens health clinic provides concierge level health care to patients with integrity and compassion. We are seeking an experienced clinical manager with a minimum of 3-5 years of experience in a high-volume clinic, managing 3 full-time and 2 part-time medical practitioners. Hours are generally M F: 8:30 5:00 If you are interested in joining a patient-focused, state-of-the-art men''s health clinic and working with an exceptional team, we invite you to contact us. Position Summary: The role of the Clinic Manager requires collaborative relationships with colleagues and patients, and this candidate will work closely alongside our medical director and the owners. The Clinic Manager plays a vital role in implementing and upholding policies, procedures, and processes aimed at optimizing the experience of all clinic patients and visitors. Serving as a culture leader within the clinic team, they exemplify refined relationship-building skills, respect, and strong interpersonal communication. Roles and responsibilities: Financial Management Oversee and approve payments for payables Ensure supplies are purchased per approval policies, to meet the clinic needs Oversee timely and accurate submission of billings, reconciliation of rejected billings Oversee the preparation of invoices for uninsured services and related collections Review EMR billing, statistics, and outstanding accounts receivable reports and reconcile to the general ledger for accuracy and completeness Supervise clinic staff daily Mediate staff conflict issues and manage any staff disciplinary concerns Responsible for compliance with Employment Standards regulations Organize and chair staff meetings on a regularly scheduled basis Maintain current staff job profiles Review vacation/time off requests and approve /deny according to business needs Deploy and maintain an annual staff performance management system Establish changes to most office/human resources policies Consult with the Physician Executive for any significant office/human resource policy changes Payroll Oversee and approve payroll submissions and administer rate adjustments Oversee ROE preparation and reconciliation of payroll source deductions Operations Management Meet weekly with the ownership team Initiate, analyze, and implement major EMR or changes in clinic processes Assist in the recruitment of new staff Ensure process documentation for all major clinic processes are documented, regularly updated, and kept on file Monitor facility cleaning, security, and maintenance, and liaise with service personnel Manage patient complaints about the clinic/ physicians and report to the individual doctor(s) and ownership team Capital Asset/IT Management and Maintenance Develop and maintain relationships with Electronic Medical Record (EMR) software provider representative(s), and support personnel Train staff and medical providers on EMR software Communicate with computer and phone system service providers to maintain operations and install updates as required Annual review and update (as required) of Privacy Impact Assessment documentation Required skills and abilities: Ability to recruit, motivate, retain, and manage staff Ability to effectively communicate orally and in writing with staff, physicians, patients, vendors, and the public Ability to lead change management processes Ability to lead conflict resolution processes Proficiency in PCs and PC based programs and applications Skill in developing and maintaining effective working relationships with physicians, staff, patients, public, and external agencies Ability to take initiative and to exercise independent judgment, decision-making skills, and problem-solving expertise Maintain confidentiality of patient records, clinic financial information, and physician and staff confidential matters Job Type: Full-time, Permanent Expected hours: 42.5 per week Schedule: Monday to Friday Job Type: Full-time Pay: From $30.00 per hour Expected hours: 42.5 per week Schedule: * Monday to Friday Work Location: In person Expected start date: 2025-07-14