Job Title

Position Overview: The Medical Administrative Assistant is critical to the effective functioning of the clinic. The position requires excellent administrative support skills, an ability to work in a fast paced and changing environment, strong interpersonal skills to work with patients, physicians and interdisciplinary health care providers. Duties & Responsibilities: Welcome patients, answer and triage phone calls as well as schedule patients as required Scan, index and process all medical correspondence using electronic medical records (Accuro preferably) Perform other administrative duties as required including maintaining equipment and office supplies, photocopying, filing, faxing, printing, distributing mail, arranging courier services Expected to work specific on-call clinics in rotation with other admin staff that include weekday evenings, Saturdays and Sundays Qualifications: Medical Administration certificate plus experience in a primary care environment Excellent communication skills Understanding and ability to use medical terminology Compassionate and sensitive to patient needs and confidentiality/privacy is a must Problem solving skills, ability to use sound judgement Interpersonal skills, diplomacy and discretion, excellent telephone manner Excellent oral and written communication skills Ability to manage and prioritize multiple phone lines and tasks Works well under tight timelines or changes in priorities Organization and administrative skills, accurate and detail-oriented Trained in Electronic Medical Records, Accuro is an asset *The Summerville Family Health Team is a respectful, caring and inclusive workplace, committed to Employment Equity.We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities.We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.Applicants need to make their accommodation needs known when contacted.* *While we thank all applicants, only those under consideration will be contacted for an interview. In Accordance with The Accessibility for Ontarians with Disabilities Act (AODA), Summerville Family Health Team will provide accommodation, accessible formats and communication supports for the interview upon request.* Job Types: Full-time, Permanent Pay: $20.00-$21.00 per hour Benefits: * Extended health care Schedule: * Evening shift * Monday to Friday * Weekends as needed Experience: * Accuro EMR: 2 years (required) * Medical office: 2 years (required) Work Location: In person