Job Title

**Job Summary** We are seeking a reliable, responsible, detail oriented, **Front Desk Receptionist and Office Administrator** with amazing interpersonal skills for our busy sports medical clinic located in Milton, Ontario. **Successful candidate must be willing to work a mix of daytime shifts as well a minimum of 2 evenings shifts (2:30pm-8pm). Select Saturday shifts (9:30am-6pm) may apply as well.** **Please note, we are looking for a long-term candidate. Summer students are kindly requested not to apply, and will not be considered.** **Responsibilities:** * Oversee administration of day-to-day clinic operations * Receptionist duties such as greeting and scheduling appointments for patients, with the goal of maximizing the schedule and creating opportunities to build new bookings * Facilitate an excellent level of customer service by interacting with patients and staff * Educate patients on the benefits of our services and differences between modalities * Assist the Owner and/or Director in maximizing sales and profitability and effectively control all related expenses of the store * Respond to telephone and email inquiries promptly * Ensure clinics compliancy with health & safety guidelines * Merchandising, inventory control and stocking shelves * Social media engagement and marketing photographing, filming and posting visuals * Actively taking initiative and keeping busy during low customer traffic * Organize and manage patient intake documents for electronic filing * Maintain clinic cleanliness and organize laundry * Open and close the clinic to ensure the space is secured * Manage client files as appropriate * Interact with insurance providers and referring medical offices for submission of treatment notes and diagnostic reports (including coordination of client release of records requests) * Other duties as assigned by Owner and/or Director **Requirements:** * Office administration training required * Kinesiology background an asset * Experience working within a multidisciplinary clinic * Attendance, punctuality and reliability are mandatory * Demonstrated accuracy and attention to detail in a fast-paced environment. * Strong ability to multi-task, effective time management is critical * Above average organizational, interpersonal, customer service skills and experience * Able to work in a team environment. * Excellent written, verbal and electronic communication skills. * Must be highly proficient in MS Office (Word, Excel, Outlook) * Ability to cover other receptionist shifts as necessary due to vacation, sickness, etc **Please note this is a 13 month contract covering a maternity leave, possibility for full-time permanent based on good performance. Summer students will not be considered.** Job Type: Part-time Pay: $20.00-$22.00 per hour Expected hours: 20 30 per week Application question(s): * Are you available to work select evenings (2:30pm-8pm) and Saturday (9:30am-6pm) shifts as part of your overall schedule? Experience: * customer service: 3 years (preferred) * multidisciplinary clinic: 1 year (preferred) Licence/Certification: * Office Administration Certificate (preferred) Work Location: In person