Job Title

****Hiring: Dispatcher and inventory / Job coordinator**** We are looking for a dedicated and organized individual to join our team as a Dispatcher, inventory management and putting the parts together for the technicians jobs. This role is essential in ensuring our operations run smoothly and efficiently. ****Key Responsibilities:**** - Answer incoming calls from customers, providing excellent customer service and support. - MOVE FURNACES AND AIR CONDITIONERS AROUND THE SHOP as needed to prepare for technician assignments. **PLEASE NOTE THAT SOME HEAVY LIFTING IS REQUIRED.** - Assist with inventory management, ensuring that all materials and equipment are ready for upcoming jobs. - Use our software system to schedule and book appointments for technicians based on customer needs and technician availability. - Communicate effectively with technicians to relay customer information and scheduling changes. - Maintain accurate records of customer interactions, bookings, and technician schedules. - Handle customer inquiries and resolve any issues or concerns promptly and professionally. - Collaborate with team members to optimize workflow and improve service delivery. ****Qualifications:**** - High school diploma or equivalent; additional education or certifications in logistics or dispatching is a plus. - Proven experience in a dispatch or customer service role, preferably in a service-oriented industry. - Proficient in using software systems and technology; familiarity with dispatch software is an advantage. - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Ability to work in a fast-paced environment and adapt to changing priorities. ****What We Offer:**** - Starting wage of $23 and benefits package after 3 months - Opportunities for professional growth and development. - A supportive team environment focused on collaboration and success. If you are detail-oriented, proactive, and ready to take on a dynamic role in our growing company, we encourage you to apply. Join us in providing exceptional service to our customers! ****About Us:**** **At Airdrie Air Ltd., we pride ourselves on delivering exceptional service to our customers. We are a dedicated team committed to providing high-quality solutions and ensuring customer satisfaction. As we continue to grow, we are looking for a motivated and organized Dispatcher to join our dynamic team.** **To apply, please send your resume and a brief cover letter outlining your relevant experience.** Job Type: Full-time Pay: From $23.00 per hour Expected hours: 40 per week Benefits: * Dental care * Extended health care * Life insurance * Paid time off * Vision care Flexible language requirement: * French not required Schedule: * 8 hour shift * Monday to Friday Work Location: In person