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Job Title


Quality Improvement & Client Safety Lead - Permanent Full-Time


Company : VHA Home HealthCare


Location : Toronto, Ontario


Created : 2025-08-01


Job Type : Full Time


Job Description

Quality Improvement & Client Safety Lead - Permanent Full-Time Join to apply for the Quality Improvement & Client Safety Lead - Permanent Full-Time role at VHA Home HealthCare Quality Improvement & Client Safety Lead - Permanent Full-Time 1 day ago Be among the first 25 applicants Join to apply for the Quality Improvement & Client Safety Lead - Permanent Full-Time role at VHA Home HealthCare Get AI-powered advice on this job and more exclusive features. VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home. Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, The freedom and flexibility cant be beat. Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us I love the inclusive culture. I feel welcome and at home. View more comments from our clients and their family members. Pay Range Commensurate with Experience Reporting to the Director of Quality, the Quality Improvement and Client Safety Lead is a key organizational leader responsible for advancing a culture of continuous quality improvement and client safety. This role leads and supports the design, implementation, and evaluation of quality improvement (QI) initiatives and client safety strategies aligned with VHAs strategic priorities and regulatory requirements, including Accreditation Canada standards. The Lead applies evidence-informed methodologies, fosters interprofessional collaboration, and drives system-level improvements to enhance client outcomes, safety, and experience. Key Areas Of Accountability Support, facilitate and/or lead quality improvement initiatives Analyze, trend, report and communicate client safety incidents and learnings, lead root cause analysis, implement system-level improvements and foster a just, learning culture Ensure compliance with Accreditation Canadas Required Safety Practices (RSPs) Prepare and use quality/client safety data to inform improvement, decision-making and monitor performance Key Skills, Experience And Behaviors Required For This Position Masters degree in a health-related field (e.g. Quality and Patient Safety, Public Health, Health Administration) or equivalent, regulated allied health professional (preferred) Minimum five (5) years of progressive experience in quality improvement and patient safety within a healthcare setting. Experience leading quality improvement projects using recognized methodologies (e.g. Lean, Six Sigma, PDSA) and facilitating cross-functional teams Lean Six Sigma Green Belt certification and certification in patent safety preferred. Demonstrated experience leading Accreditation Canada survey processes and maintaining readiness Advance knowledge of QI frameworks (e.g. Model for Improvement, IHI Triple Aim, etc.) Strong data literacy, including experience with performance measurement, dashboards, and statistical analysis tools (e.g. Power BI, Excel) Skilled in adult education, facilitation, and change management Superior written, oral and presentation skills What makes VHAs compensation unique? Benefits and pension plan for permanent eligible employees Compensation for education and professional development VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career Mentorship and peer support Career development opportunities Employee and family assistance program Wellness resources Perks & discounts Staff & service provider events Accommodation and VHAs commitment to DEI At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply. How to Apply? Our online application should take about 5 to 10 minutes to complete. VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto. Thank you to everyone who applies. We will review applications as they are received. Well only be contacting those selected for further discussion. In every role and at every level, we lead with purpose, build bonds that matter, and were passionate about providing spectacular care. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Quality Assurance Industries Hospitals and Health Care Referrals increase your chances of interviewing at VHA Home HealthCare by 2x Sign in to set job alerts for Quality Improvement Specialist roles. Category and Shopper Development Manager Toronto, Ontario, Canada CA$80,000.00-CA$80,000.00 1 month ago National Key Account Manager (Greater Toronto Area) Shopper Insights Manager - Shelving and Assortment Freelance Luxury Brand Evaluator - Toronto, ON National Key Account Manager (Greater Toronto Area) Grocery Retailer, and Pharmacy Key Account Manager (KAM) Account Manager - New Installations & Modernizations Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr