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Job Title


General Manager


Company : Club Pilates


Location : Toronto, Ontario


Created : 2025-08-01


Job Type : Full Time


Job Description

We are looking for a General Manager to lead our team of sales associates and instructors at our boutique Pilates studio in Leslieville. A proven sales track record, and people management experience are a must, as well as a passion for member / community relationship building. The studio is aiming to continue to grow our group class memberships, and private training as well as foster a welcoming, safe, and engaging environment for all our members and prospective members. Pilates / Fitness experience is preferred but not mandatory. The General Managers main responsibilities include : Consistently achieves revenue goals. Team builder. Motivates the team to offer incredible classes and top-notch customer service Takes ownership in-studio, taking pride in studio cleanliness and developing staff as necessary. The studio is an inclusive space, for every BODY to enhance their wellness goals. Ensuring this culture is fostered, is at the centre of all the General Manager does. Works with the District Manager and Owner to ensure studio functionality Responsibilities include but are not limited to : Lead generation including Grassroots Marketing and Networking Manage sales team to achieve individual, as well as studio sales goals Membership Retention and Analysis Manage staff schedule, Sales Team and Instructors Hire Instructors and Sales Staff as needed Provide regular coaching to staff Independently make decisions related to high level customer service Enforce Club Pilates policies and procedures Strategically manage marketing campaigns to generate leads for the studio Manage all socials media accounts, creating content and answering all communications Any other duties as assigned Qualifications 3+ years of retail / service sales or fitness sales management experience Confident in generating personal sales and training Sales Reps in sales Ability to manage and drive all revenue streams including : membership sales, retail, and private training Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email Ability to excel in a fast changing, diverse environment Ability to recognize areas of improvement and make changes using good judgment An affinity and passion for fitness Solid writing and grammar skills Highly organized, proficient in data management, ability to prioritize and meet deadlines Professional, punctual, reliable and neat Strong attention to detail and accuracy Trustworthy and ability to handle confidential information Ability to work harmoniously with co-workers, clients and the general public Proficiency with computers and Studio software Location & Employment Arrangements Four days a week at the studio; one day a week at home 37.5 hours / week, with a variable shift schedule Base salary, plus monthly bonus (based on number of members and monthly membership draft) Health Spending Account Complimentary Pilates Classes Three (3) weeks paid vacation each year About Club Pilates Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is committed to providing affordable and accessible Pilates to the community. Class formats target a wide range of clients needs from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. How to Apply Please send a copy of your resume along with a detailed overview of your experience leading a sales team to success as well as your experience with sales cadence management to our Regional Manager, Jenn Matuszak at Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Club Pilates by 2x Get notified about new General Manager jobs in Toronto, Ontario, Canada . Mississauga, Ontario, Canada CA$120,000.00-CA$150,000.00 2 weeks ago General Manager - Expression of Interest General Manager Events and Conferences General Manager, Toronto Marriott Markham Associate Vice President, Revenue Process and Technology Transport and Communications General Manager General Manager - Service & Solutions, Toronto Toronto, Ontario, Canada CA$99,111.00-CA$105,760.00 4 weeks ago Greater Toronto Area, Canada CA$80,000.00-CA$100,000.00 3 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr #J-18808-Ljbffr