Job Title

IICOMBINED, beginning with the global fashion eyewear brand GENTLE MONSTER in 2011 and expanding to TAMBURINS and NUDAKE, seeks to explore innovative ideas to challenge reality through the creation of beautiful and unpredictable outcomes that have yet to be seen. IICOMBINED continues to take on new challenges by establishing its own view of the world. IICOMBINED means expressing ourselves through combining IMAGINATION and INTERPRETATION of the world. GENTLE MONSTER is a global fashion eyewear brand that offers an unforeseen and startling brand experience. With more than 70 direct stores in 13 countries as of June 2024, GENTLE MONSTER leads the global eyewear trend through differentiated branding with new product releases, experimental and sophisticated spaces, and campaigns. TAMBURINS is a fragrance brand exploring undefined territories of beauty. Through a combination of storytelling inspired by scattered scenes from around the world and sophisticated and delicate perfumery techniques, the brand captures the true depth of scent. TAMBURINS fosters emotional communication beyond a simple experience by reinterpreting contents through the realms of objects, painting and performance in exhibition-style stores. NUDAKE is an F&B brand recreating dessert culture with its Make New Fantasy ethos. We transport consumers to a new fantasy by creating unprecedented cakes by combining fashion and art. By experimenting and producing contents that deviates from established processes and rules, NUDAKE touches consumers beyond the ordinary F&B experience. ATiiSSU is a distinctive fashion headwear brand that presents timeless innovation through experimental design and its unique aesthetic worldview, changing the concept of category. Timeless represents classic details that transcend the passage of time, while Issue symbolizes innovative design that traverses the boundaries of fashion, ultimately redefining the fashion headwear category. __________________________________________________________________________ WE ARE LOOKING FOR SOMEONE Loves Gentle Monster and embodies kindness, honesty, and diligence, with a high level of service mindset and the following capabilities. Seeing: Creates forward-thinking strategies and provides a clear direction for the team. Sharing: Inspires and engages the team through effective communication and shared goals. Success Driven: Constantly seeks improvement, embraces challenges, and fosters innovation. Visioning Potential: Identifies and nurtures talent within the team to support long-term growth. Never Give Up: Demonstrates resilience and unity, working to find solutions and make things possible. Do Right Now: Acts quickly and strategically on high-priority tasks to drive business results. Be Kind: Leads with emotional intelligence, building trust through respect and positive reinforcement. __________________________________________________________________________ KEY RESPONSIBILITIES Maintain the Perfect Condition of the Store : Uphold the standards of a perfect condition of the store. Continuously monitor and develop operational elements such as space perfection, customer service, inventory, and team energy to ensure every customer enjoys a memorable store experience, no matter when or where they visit. Team Development & Visioning: Clearly understands GENTLE MONSTERs vision and leads the team effectively based on it. Hire the right person with uncompromising high standards who can uphold Gentle Monsters vision. Through continuous communication with team members, help them to find joy in the work process, and foster personal and team growth within Gentle Monster. Customer Service & Experience Management: The store teams vision is to create Fans of Gentle Monster through memorable experiences. Ensure the team embraces this vision and consistently delivers Gentle Monsters high standard of bright and friendly service. At Gentle Monster, friendly service means bringing positive energy and proactively engaging with clients. Understand the companys service standards and collaborate with the team to embody and elevate service quality effectively. Boost Sales: Actively engages with customers to understand their needs and uses these insights to improve sales and conversion. Lead the team to develop effective sales strategies, driving revenue growth and targets. Encourages team participation, fostering enjoyment, and creating a culture where boosting sales becomes a natural, ongoing focus. Collaborate closely with opticians to enhance RX sales and the customer experience journey. Inventory Management: Manage inventory across multiple channels by maintaining accurate stock levels, minimizing sales loss opportunities, and conducting regular cycle counts. Ensure timely and precise processing of stock transfers and uphold company standards for inventory control. Lead regular training sessions to promote accountability in inventory management. __________________________________________________________________________ QUALIFICATIONS Minimum 4 years of supervisory experience, including at least 2 years as a store manager in a retail environment High school diploma or equivalent required; college degree preferred Adaptability and collaborative mindset in a dynamic retail setting Strong leadership, team motivation, and interpersonal skills Clear communication skills, both written and verbal (primary communication tools include Slack and email) Proficiency with Slack, MS Word, Excel, PowerPoint, and Outlook Open availability, including evenings, weekends, holidays, and product launches __________________________________________________________________________ REQUIREMENTS Must be able to reliably commute to or relocate to Toronto, ON, before starting work Must be able to stand and walk for up to 8 hours per shift, Must be able to work at least 40 hours per week, including weekends Will rotate days off with the Assistant Store Manager to ensure management coverage at all times, especially on weekends, holidays, and collection launches Must be able to bend, kneel, reach, and climb ladders or stepstools to stock or access merchandise Regularly lift items weighing 5 to 25 lbs.; occasionally more under certain conditions Must perform essential functions with or without reasonable accommodations, without posing a direct threat to self or others Must comply with all company and brand policies, including brand outfit and presentation standards Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Retail Apparel and Fashion Referrals increase your chances of interviewing at GENTLE MONSTER by 2x Sign in to set job alerts for Store Manager roles. GUCCI Operations Manager - Holt Renfrew Yorkdale Scarborough, Ontario, Canada 2 months ago shift supervisor - Store# 04270, ONE QUEEN STREET @ YONGE Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr