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Job Title


Store Manager


Company : JotForm Inc


Location : Toronto, Ontario


Created : 2025-08-01


Job Type : Full Time


Job Description

CELI is hiring for a Store Manager for our new Toronto store location. Are you passionate about overall management and operations? Do you inspire and engage your team? Are you a results-driven leader? Then you may have the ideal skills to be part of our CELI team! Store Manager Responsibilities Plan and manage payroll; create strategic schedules to support business plans, ensuring integrity of time and attendance in line with store performance, volume, and productivity. Lead by example, demonstrating integrity and consistency with CELI values at all times. Recruit, onboard, and develop store employees through regular feedback, coaching, and counseling. Support and coach team members to deliver the CELI sales and positive customer service experience. Identify and collaborate on new training initiatives. Meet individual sales goals, build and cultivate client relationships, and ensure team sales targets are met. Demonstrate strong product knowledge and ensure team members are trained as product experts. Provide customized virtual and in-person styling services within the Cuyana customer segments. Develop and implement visual merchandising directives and tests. Coordinate with HQ partners to establish and drive marketing initiatives, technology updates, inventory reconciliations, etc. Monitor, track, and communicate trends and opportunities in key business metrics. Develop strategies and action plans to improve store performance, productivity, and profitability. Support current and new retail locations as needed. Assist teammates during peak seasons and support retail events as required. *Responsibilities may change based on business needs. What Youll Need 2-3 years of experience in a customer-focused role 2-3 years in a supervisory role Jewellery experience is an asset Technology savvy Proven ability to lead a product and customer-centric sales environment Capability to handle difficult customer interactions and conversations Natural ability to develop relationships Leads by example Strong leadership, organizational, written, and verbal communication skills Able to stand for extended periods Who We Are CELI was founded with the vision to create a refined, contemporary, and celebratory fine-jewelry brand, believing every moment is worth celebrating. Our dedication to quality and commitment to our collective future drives us to support local charities, foster entrepreneurship, inspire dreams, and leave a positive legacy in the communities we serve. Our Values At CELI, we empower individuals to express their unique style and journey with confidence and authenticity. Committed to inclusivity, innovation, and community, we create a welcoming space where customers feel valued and inspired to celebrate milestones, both big and small. We focus on creating meaningful opportunities for our people and our business. #J-18808-Ljbffr