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Job Title


Manager Assistant Store


Company : Sobeys


Location : Calgary, Alberta


Created : 2025-08-01


Job Type : Full Time


Job Description

Requisition ID: 190862 Career Group: Store Careers Job Category: Retail - Administration Travel Requirements: 0 - 10% Job Type: Full-Time Country: Canada (CA) Province: Alberta City: Calgary Location: 5191 Nolan Hills Sobeys Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families. A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family. Ready to Make an impact? The Production Area Leader partners with the Store Leader to define overall Production strategy including merchandising, planogram changes, seasonal changes, and regional donation programs/participation in alignment with store goals; provide strategic direction and vision to the Production teams (Meat & Seafood, Bakery, and Prepared Foods). Hereu2019s where youu2019ll be focusing: Operations: u2022Partner with Store Leader to define overall Production strategy including merchandising, planogram changes, seasonal changes, and regional donation programs/participation in alignment with store goals; provide strategic direction and vision to the Production teams u2022Effectively communicate and partner with other Area Leader(s) (Replenishment & Support Services) and Store Leader to execute overall store strategy u2022Partner with Store Leader to receive updates on Production sales forecast and weekly plans u2022P&L management for Production teams (Meat & Seafood, Bakery, and Prepared Foods) including sales forecast, margin driving strategies, shrink controls, managing payroll targets and controllable spend u2022Work with Production Managers to direct and manage all Production teams to achieve sales, profits, labour, and customer experience goals u2022Review and ensure completion of department-to-department transfers, manage credit requests, and review weekly expenses to assist with department profitability u2022Utilize FIM reports to identify inventory opportunities, partner with Admin & Systems team to execute shelf capacity and minimums adjustments in FIM u2022Act as a conduit and key contact between the store and backstage for Production team u2022Manage equipment escalations, ensure completion of repairs, and interact with vendors as needed u2022Manage vendor relationships and sales rep visits u2022Execute loss prevention strategies to reduce theft u2022Act as Store Leader/key holder when Store Leader is not in the store (rotate with other Area Leader(s)) Customers: u2022Partner with Store Leader to review and address customer feedback, monitor customer service expectations and mystery shopper(s), manage CARE program and customer surveys, and implement innovative solutions to meet customer needs u2022Maintain an up-to-date understanding of Production (Meat & Seafood, Bakery, and Prepared Foods) items and baseline understanding of other store departmentsu2019 services and goods to direct customers as needed u2022Share product and service knowledge with Production employees and other store departments to help service customer u2022Be an example of what good looks like servicing customers for the team Employees: u2022Own the training and onboarding for team members, ensure team members are supported and enabled to deliver in their roles to expected standards, including coaching and influencing employees through change u2022Facilitate Production Team Managers in administering training to Production employees u2022Conduct Production Managers performance evaluations u2022Responsible for scheduling and managing/maintaining the WFM System (KRONOS) for all Production Teams u2022Create Production employee schedules to ensure appropriate staffing levels while managing labour costs Function/Geographic/Banner Specific (optional) u2022Potential to own day-to-day Starbucks operations and staffing, dependent on banner What you have to offer: Skills/Knowledge: u2022Leadership including people management, delegation, and conflict resolution u2022Strong coaching and mentorship skills u2022Effective communication and customer service skills u2022Quality judgement and decision-making skills u2022Effective organization and time management u2022Ability to analyze financial and statistical information and use that information to make informed decisions; P&L and inventory management u2022Strong Production knowledge (Product, freshness, food safety, merchandising standards, etc.) u2022Ability to understand merchandising plans including planograms and flowagrams, and operational SOPs u2022Total store knowledge to support customer inquiries (i.e., where things are located, general information on latest product and service trends, who to connect them with to get answers, etc.) u2022Strong knowledge of company WFM software (KRONOS) u2022Physical ability to stand for extended periods of time, bend, climb, balance, kneel, and frequently push/pull up to 50 lbs., and lift more than 25 lbs. Experience: u2022Secondary (high) school education/GED u2022Must be 18 years or older u20223-5 years of previous retail experience including people and budget management u2022Experience working across multiple areas of Production (Meat & Seafood, Prepared Foods, Bakery) We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better u2013 physically, financially and emotionally. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process. Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque: Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance. Access to Virtual Health Care Platform and Employee and Family Assistance Program. A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings. A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable. Learning and Development Resources to fuel your professional growth. Parental leave top-up Paid Vacation and Days-off We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.