Job Title

Purpose & Overall Relevance for the Organization: District Manager drives the performance of all Canada Retail stores within a designated region to optimize consumer and associate experience and meet financial objectives. Responsible for directing, managing and supporting retail teams to deliver a premium brand experience across the entire consumer journey. Key Responsibilities / Authorities: Full ownership of stores profit & loss performance within the region Drive culture of small business ownership with Store Managers, balancing fiscal responsibility with talent development, consumer engagement and experience, and empowering leadership Work with store teams to balance the strategic priorities with locally nuanced tactical needs to drive impact on the consumer and surrounding community Drive performance culture of the 4 Ps: people, process, presentation and premises Deliver a relentless focus on service excellence through Connect, Engage, Inspire leadership with frequent presence on the sales floor and back-of-house stock room Direct full adoption of processes and tools to drive performance while seeking insights for continuous improvement Guide the delivery of key brand and commercial moments in store through flawless execution and service excellence Foster a collaborative environment by building a continuous feedback cycle with retail support teams Provide consistent coaching, training and mentoring of store teams Employ store performance metrics to maximize teams individual and collective development In partnership with Human Resources, execute performance and career path development for all team members Build and foster relationships with key partners within the Canadian retail team Key Relationships: Store Development Digital Sales Solutions Merchandising Marketing Planning & Allocation Training Knowledge, Skills and Abilities: Advanced proficiency in software applications such as MS Office Strong retail management skills (fiscal and operational) Excellent verbal presentation and written communication skills with strong command of the English language Strong engaging leadership skills that quickly create long-term sustainable relationships built on trust, integrity, and understanding Ability to portray a confident and winning attitude in challenging business interactions Strategic, self-starter who thrives in a fast-paced and unstructured environment Knowledge and understanding of profit and loss statement and store Key Performance Indicators to make commercial decisions based on sound financial judgment Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions Excellent relationship-building skills at all levels of the organization, and sensitivity to the effects of change Ability to travel up to 75% of the time (regionally) Requisite Education and Experience / Minimum Qualifications: Bachelor''s degree from a college or university 6+ years related experience and/or training, or equivalent combination of education and experience Minimum of 3 years people leadership experience #J-18808-Ljbffr