Job Title

**Job Overview** We are seeking a Guest Service Agent to join our team. The ideal candidate will be the first point of contact for guests and play a crucial role in providing exceptional customer service. **Responsibilities** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Handle guest inquiries and provide accurate information about the hotel''s services and amenities - Assist guests with reservations and booking arrangements - Manage phone calls and reservations using the hotel''s phone systems - Ensure guest satisfaction by addressing their needs promptly and professionally **Requirements** - Previous experience in a customer service role, preferably in a hotel setting - Excellent phone etiquette and communication skills - Strong hospitality mindset with a focus on delivering top-notch guest services - Ability to work effectively at the front desk, multitasking between various duties - Bilingual or multilingual abilities are a plus for interacting with diverse guests Join our team as a Guest Service Agent and be part of creating memorable experiences for our guests! Job Type: Part-time Pay: $15.00-$18.00 per hour Benefits: * Dental care * Life insurance * Paid time off * Vision care Flexible language requirement: * French not required Schedule: * 8 hour shift Experience: * Customer service: 1 year (preferred) Work Location: In person