Job Title

Location:24 Colonnade Road, Ottawa ONSchedule:Daytime, Monday to FridayWhat you will be doingReporting to the Manager, Learning Centre, the Trainer is responsible for delivering high-quality, compliant, and learner-centered training programs aligned with legislative and industry standards.You will facilitate classroom based and virtual training sessions, guide learners through onboarding, internal systems, and support course design, administration, and learner evaluation. You'll also contribute subject matter expertise to improve course content and deliver training to internal teams and external clients.Some of your responsibilities includeDeliver a wide range of training including security guard, supervisory, customer service, onboarding, and systems trainingFacilitate both in-person and virtual instruction, coach learners in blended and eLearning environmentsContribute feedback and expertise to instructional designers and curriculum developersDevelop and revise job aids, training materials, and evaluation toolsAdminister training records, attendance, testing, and course documentation using CEMSTrack learner progress, coordinate logistics, and schedule sessionsLiaise with Recruiting, Operations, and Divisional Training teams to ensure learner readinessEnsure all training meets regulatory, operational, and client-specific standardsDeliver onboarding sessions and internal systems training to new hiresWork on special projects and maintain current instructor certificationsWhats in it for you?Work for a reputable and nationally known companyWork in a challenging and rewarding work environmentEmployer paid professional developmentA comprehensive benefits packageGenerous paid time off, holidays and sick daysRetirement plans with company matching of employee contributionsEmployee discount programs, social outings and holiday gatheringsYoure a good fit if you haveAbility to deliver training in both English and FrenchProven experience in virtual and classroom facilitationStrong interpersonal, coaching, and learner engagement skillsAbility to adapt delivery methods to meet learner needsExperience tracking training records and learner dataAbility to contribute to content development and instructional feedbackExcellent customer service and communication skillsAdvanced computer skills with tools such as Office 365 (PowerPoint, Word, Excel), learning management systems (e.g., Moodle)Your must-haves:College diploma in Training & Development, HR Management or relevant program, or combination of education and work experience in the field of adult learningExcellent verbal/written communication skills inCTP or CTDP designation is considered an assetKnowledge and understanding of adult learning principles, and of a wide range of training methods and techniquesCertification in course design, delivery and evaluation or a combination of professional development and experienceExperience or exposure to e-learning authoring tools (e.g., Moodle, Captivate, Articulate)Experience in the use of virtual online platforms and in person classroom to deliver trainingSecurity Guard experience considered an assetUse of Force experience considered an assetMust be able to obtain and maintain a Government of Canada Secret Level Security ClearanceApplication ProcessIf were the right fit for you, we want to hear from you! Send us your resume and cover letter today!NOTE:Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.Commissionaires values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires hiring process.Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.We appreciate all who apply, however we will only be contacting candidates of interest.#TrainerJobs #LearningFacilitator #TrainingDeliverySpecialist #TrainingDeliveryCoordinator #InstructionalDesign #AdultLearning #BilingualJobs #VirtualTraining #ClassroomFacilitation #SecurityTraining #CorporateTrainer #LearningAndDevelopment #LMS #CTDP #CTP #CareerInTraining #OttawaJobs