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Job Title


Community Engagement Specialist - Digital


Company : Alchemy


Location : kitchener, Ontario


Created : 2025-08-04


Job Type : Full Time


Job Description

Do you live for the roar of a well tuned engine, geek out over breakthrough tech, and love the idea of being on the front line engaging with end-customers every day? If so, youll feel right at home at ExoShield. Were looking to add an energetic automotive enthusiast to team ExoShield to lead the growth of our online community through a variety of fun and engaging activities.ExoShield is an innovative automotive film manufacturer and supplier, pushing the physical boundaries of whats possible in the vehicle protection space.ExoShield products are sold through our channel partners in over 35 countries. With rapidly increasing windshield replacement costs due to advanced driver assistance systems in modern vehicles, the market for windshield protection is expanding beyond niche segments to the wider automotive market. Over the last 3 years we have expanded our product line to include Paint Protection Film, rounding out our automotive protection solutions with more additions planned in the near future!One of the things we pride ourselves on at ExoShield is the authentic and supportive community of automotive enthusiasts and aftermarket shops that weve built over the last several years. As the ExoShield Community Engagement Specialist, youll play an essential role in continuing to expand this community, and elevate the ExoShield brand worldwide.Role ResponsibilitiesWe are looking for a dedicated automotive enthusiast with a passion for community building to join our core marketing team. Some of the things youll get to do include:Be the voice of ExoShield both online (on social media, forums, etc.) and in-person (e.g. trade shows, industry events, local clubs)Plan and execute fun and engaging content regularly on social media across all relevant social media channels to grow the ExoShield brandRun Social Media Ad Campaigns (META,Youtube, Reddit)Interact with customers online on a daily basis by responding to questions, reviews, comments and engaging with target accountsFind new communities of engaged enthusiasts to introduce to ExoShieldPlan and attend community building events with like-minded enthusiastsIn this role you will be reporting to the Director of Marketing. As the front line of the ExoShield brand, youll be trusted to be the voice of the brand, while also being the eyes and ears to speak on behalf of the customer internally.The Community Engagement Specialist role offers a wide range of tangible and intangible benefits, including:Competitive health benefits planCompetitive compensation plan, including stock optionsNearly 4-weeks of paid time off with our vacation and flex day policyWFH Hybrid / Remote Position AvailableIdeal Candidate ProfileAlchemy is a mid-stage scaleup this means youll get to decide how much impact you have and how far you grow with us. Youll have a chance to voice your opinion and participate in major decisions. Were looking for a fantastic and engaging communicator who can balance competing priorities while delivering at a consistently high level. Bonus points if you have experience managing social media or community growth, but if not, were cool with someone who is excited about this industry and wants to grow with us!The following experiences and skills will help you kick ass in this role:An uncanny ability to make friends with pretty much anyone!A genuine passion for the automotive industry and the people within itMust be digitally savvy with a love for engaging with others on social media and a general working knowledge of how to grow social media presence1-2 years of work experience, preferably in customer-facing or community-building rolesExcellent time-management skills and the ability to multitask in a high-pressure, dynamic environmentSome experience managing email-marketing campaigns (Mailchimp, Hubspot)Any experience planning and managing events (no matter how small) is a bonus. Extra points if youre already embedded in the car community!Degree or diploma in communications, business, or marketing is an asset but definitely not a requirementDont have something on the list checked off? Dont sweat it! In fact, we love to teach people about all of this! If youre willing to learn and work hard, well help you pick things up in no time.Other Requirements:To be considered for this position you must be:Legally able to work in CanadaCan Travel to the US