Job Title

propos de la clinique:Nous sommes une clinique mdicale bien tablie et en pleine croissance situe au cur du village Hudson. Notre quipe de professionnels de la sant offre des soins centrs sur le patient dans un environnement accueillant et efficace. Nous recherchons un(e) Gestionnaire de clinique dynamique pour diriger nos oprations et appuyer notre mission dexcellence en soins de sant.Rsum du poste:Le/la gestionnaire de clinique est responsable de la gestion quotidienne des activits administratives et oprationnelles de la clinique. Il/elle supervise le personnel, coordonne les horaires, assure la conformit rglementaire, et veille offrir une exprience patient optimale.Rsponsabilits principales:Superviser les oprations quotidiennes de la cliniqueEncadrer et grer le personnel administratif et de soutien cliniqueCollaborer avec les mdecins pour optimiser les horaires, la facturation et les ressourcesGrer les budgets, les stocks et les rapports financiersAssurer la conformit avec les rglements provinciaux (RAMQ, MSSS, CNESST, etc.)Grer les plaintes et commentaires des patients de faon professionnelleCoordonner lentretien des locauxMettre en uvre les politiques internes et les initiatives damlioration continuePrparer des rapports pour la direction mdicaleSoutenir et recruter du personnelQualifications requises:Diplme collgial ou universitaire en administration de la sant ou domaine connexeMinimum de 3 ans d'exprience dans un poste de gestionMinimum de 3 ans d'exprience dans le demaine de la santExprience en gestion de clinique ou bureau mdical un atoutBonne connaissance du systme de sant qubcois un atoutExprience avec des logiciels de facturation mdicale (ex. : Medesync) un atoutExcellentes comptences avec des logiciels Microsoft Office (ex: Excel). Exprience avec Quickbooks un atoutExcellentes comptences interpersonnelles et de communicationBilinguisme (franais et anglais) obligatoireLeadership reconnu et bonnes capacits dorganisation---------------------------------------------------------------------------------------------------------------------About the Clinic:We are a well-established and growing medical clinic located in the heart of Hudson, dedicated to delivering high-quality, patient-centered care. Our team of physicians, nurses, and healthcare professionals work collaboratively to create a welcoming and efficient healthcare environment. We are seeking a dynamic Clinic Manager or Director to lead our operations and support our mission of excellence in patient care.Role Description:The Clinic Manager is responsible for overseeing the daily administrative and operational functions of the clinic. This includes supervising staff, supervising the administrative team, ensuring regulatory compliance, optimizing resources, and improving the overall patient experience.Key Responsibilities:Oversee daily clinic operations and ensure efficient workflowLead, and manage administrative and clinical support staffCollaborate with physicians to optimize scheduling, billing, and resource utilizationMonitor budgets, inventory, and financial reportsEnsure compliance with provincial healthcare regulations and policies (RAMQ, MSSS, CNESST, etc.)Handle patient complaints and feedback with professionalismCoordinate maintenance of clinic facilitiesImplement and oversee clinic policies, procedures, and quality improvement initiativesPrepare reports for senior leadership and medical directorsSupport and recruit personnelQualifications:College diploma or bachelors degree in health administration, business, or related fieldMinimum 3 years experience in management roleMinimum 3 years experience in health related fieldExperience in healthcare office or clinic management is an assetUnderstanding of Quebecs healthcare system and regulatory requirements is an assetProficiency in medical billing systems (e.g., Medesync, QHR, etc.) is an assetStrong skills with use of Microsoft office programs (excel) requiredExperience in use of Quickbooks or similar accounting system is an assetExcellent communication and interpersonal skillsBilingualism (French & English) is mandatoryStrong leadership, problem-solving, and organizational abilities