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Join to apply for the Business Solutions Specialist role at Ally Logistics 1 day ago Be among the first 25 applicants Join to apply for the Business Solutions Specialist role at Ally Logistics Get AI-powered advice on this job and more exclusive features. Our Technology team is looking for a Business Solutions Specialist! This position will work closely with our Tech team and other key stakeholders to support the day-to-day operations, configuration, and maintenance of our business technology. This role provides an excellent opportunity to develop your skills in software administration, problem-solving, and business analysis while contributing to the success of our organization. The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what its like to work at Ally Logistics. KEY ATTRIBUTES FOR SUCCESS: HUMBLE: Confidence is key, but so is humility. Our #HUSTLE values say it all. HUNGRY: A healthy sense of competition is a necessity here. Were seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth. SMART: Were looking for individuals who are resourceful and organized problem-solvers, diving head first into problems rather than straying away from them. JOB DUTIES / RESPONSIBILITIES: Assist in the configuration, customization, and maintenance of TMS platform Support users by troubleshooting and resolving system issues Assist in documenting system processes and best practices Collaborate with the Tech team to implement new features and enhancements Participate in testing and validation of new software implementations and updates Provide support in training end-users on Salesforce functionality and best practice Process improvement & implementation Manage timelines, resources, and deliverables for implementation of tech related projects, ensuring they are completed on schedule, within scope. Proactively gather feedback from end-users on current state, identifying potential pain points, bottlenecks, or areas for improvement to propose process improvement within our teams. Coordinate with various teams to facilitate the successful adoption of new processes, driving efficiency and communication across departments. Assisting in the documentation of key processes within our build-outs BENEFITS & PERKS: 401K Plan with Employer Match Life Insurance Plan (100% employer paid) PTO Plan (3 weeks PTO for new employees, grows with tenure) 6 paid holidays Paid Parental Leaving Bond Free professional coaching through Boon Health Baby-feeding support and on-site Lounge through Pumpspotting Commitment to defend employees who have signed predatory non-competes (Learn more here) Ongoing, in-house professional development In-office gym complete with strength and cardio equipment as well as Peloton bikes On-site espresso machine and snack machine On-site golf simulator QUALIFICATIONS: A successful candidate must possess the following traits/skills: Bachelors degree in Management Information Systems, Business Administration, Computer Science, or a related field Basic understanding of System Configuration Strong analytical and problem-solving skills Attention to detail and the ability to manage multiple tasks Experience with low-code automation tools Ability to work both independently and as part of a team Ability to work a minimum of 20 hours a week ADDITIONAL INFO: This is NOT a remote position. A cover letter is highly recommended, even if it''s brief. Tell us why you are a fit! Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement. ACCOLADES & INDUSTRY AFFILIATIONS: One of the Inc. 5000 fastest-growing companies four years running One of West Michigans Best and Brightest Employers Member of Women in Transportation EQUAL OPPORTUNITY STATEMENT: Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Quality Assurance and Production Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Ally Logistics by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Disability insurance Get notified about new Business Solutions Specialist jobs in Grand Rapids Metropolitan Area. 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