Job Title

A customer service JOB THAT opens doors Location: Red Deer, in-office Seeking a career full of new challenges and opportunities to grow? This could be the fresh start youre looking for! Youre already a sales superstar and customer service wiz, but youre looking for a little more. Bring your skills to the world of insurance and know that every day youll be offering Albertans peace of mind and helping protect whats important to them. Prior insurance experience is an asset, but cultural fit is key, so were willing to cover the cost of your licensing and provide lots of in-house training to set you up for success. What Moves You Youre the ultimate people-person whos great at making connections. You enjoy the thrill of a sale, working towards goals and hitting targets. Youre passionate about finding the right solutions to fit client needs. You genuinely care about helping others and providing outstanding customer service. You get that even the smallest detail can make a huge difference in someones life. Youre ultra-organized and always on time because you know its important to clients. You want a career that will allow you to grow. What Youll Do Report to Manager, Insurance Agency. Help clients identify their insurance needs and advise on products and coverages. Effectively articulate the value of our products and explain pricing in a simple, empathetic, and professional manner. Support existing clients with questions and updates to their policies. Proactively follow up on leads and client inquiries to drive new business. Build relationships with clients to stay informed of their ever-changing needs and retain their business. Deliver a TYLF (treat you like family) experience in all interactions with clients and co-workers. What Youve Done You have a high school diploma or equivalent (bonus points for related post-secondary education and/or industry certifications like a CIP designation). You have at least 6 months of sales and/or customer service experience (even better if its insurance-related). Experience in a call center, retail, or financial services is a strong asset. This position requires a General Insurance Certificate of Authority Level 1. But dont worry! If you dont already have one, well help you earn one and support you with in-house training. See whats involved. What You''ll Get A competitive salary with commission opportunities, customizable benefits and an outstanding Retirement Savings Program. A commission structure that rewards your efforts, with strong earning potential as you build relationships, provide expert advice, and help clients protect what matters most. Great discounts on AMA services including memberships, insurance, travel and more. A work environment that prioritizes learning opportunities and career development, with paid training and dedicated learning time to help you meet your licence requirements and grow your career. A clear path for career growth within AMA Insurance. As a direct writer with a locally-based head office right here in Alberta, were proud to invent in your developmentwhether that means exploring underwriting or claims, growing into a senior advisor role or stepping into leadership. Paid vacation and other paid time off including a Volunteer Day and a flexible Me Day. An culture that values work-life balance and supports employees in their professional and personal growth. Were Albertans protecting Albertans, and by joining our locally-based insurance agency, youll be helping your neighbours protect what matters most. Please note, this role requires two manager or supervisor references from recent past employment. Work Model In-Office We thank all applicants for their interest; however, only those selected for an interview will be contacted. #J-18808-Ljbffr