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Job Title


Military Family Services Programs Coordinator – CANSOFCOM


Company : Canadian Forces Morale and Welfare Services - CFMW


Location : Quinte West, Ontario


Created : 2025-08-06


Job Type : Full Time


Job Description

CFMWS - WHERE PURPOSE MEETS PASSION! At Canadian Forces Morale and Welfare Services (CFMWS), were more than just a workplace; were a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact. THE ROLE The Military Family Services Programs Coordinator will assist CANSOFCOM families with relocation and settlement, assess clients'' situations to provide information and referral as well as act as a community service Subject Matter Expert (SME) for families with intricate needs, working in collaboration with the CAF, local community agencies and external partnership agencies to ensure families receive the required supports. The Military Family Services Program Coordinator will perform outreach/warm-line calls to CANSOFCOM family members, as required as well as support families through facilitation, presentations and/or information sharing, engaging clinical support, as required. QUALIFICATIONS NEEDED Education, Certifications and Licenses Bachelor''s degree is Social Services, Mental Health, Human Services, or a related field, AND some years of experience in direct community service delivery OR College Diploma in Social Services, Mental Health, Human Services, or a related field, AND several years of experience in direct community service delivery Experience In working with a cross-section of the community In conducting client needs assessments and life coaching In developing and delivering information sessions In establishing, sustaining and fostering a network of community contacts and partnerships In preparing and implementing multi-media social marketing campaigns In creating visual aids and marketing support material In data entry, record-keeping and retrieval techniques In organizing, implementing and evaluating programs In applying policies, procedures and regulations In developing and facilitating self-help and support groups In providing emotional support In client case management In budget administration Competencies, Skills and Abilities Client focus, organizational knowledge, communication, innovation, teamwork and leadership. LANGUAGE REQUIREMENTS English Essential, Bilingual (English and French) an asset Reading: Advanced Writing: Functional Oral: Advanced BENEFITS AVAILABLE Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance. Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days. Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans. Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training. Perks: Discounts through CF One Member Appreciation. Explore all the benefits CFMWS offers by visiting: OTHER INFORMATION Secret Security Clearance required. Required to work some evenings and weekend events. This is an on-site position with an assigned work location. This is a temporary position with an anticipated start date of October 1, 2025 and end date of October 4, 2027. START DATE October 1, 2025 INCLUSION AND ACCOMMODATION CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.