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Job Description Inside Sales / Order Entry Only Canadian-based applicants will be considered Alliance Door Products of Edmonton, AB has an immediate opening for a Customer Service / Inside Sales Representative. If you have experience in customer service, want to become a door product and millwork specialist, and ensure our customers receive high-quality service, this role may be a great fit! We are a leading manufacturer and distributor of residential, commercial doors, architectural interior and exterior doors, door systems, hardware, and millwork products in Canada and the US. As a family-owned-and-operated business, we strive for excellence, help others, and grow profitably. Alliance is committed to serving our customers and communities through excellent products and service. See what our employees say about working at Alliance Door Products. door-products-brand-video-final Position: Customer Service Representative Duties: Process customer and vendor purchase orders, handle calls, provide quotes, track orders, follow up, and address customer needs professionally and promptly. Shift: Monday to Friday, 8:00 am to 4:30 pm. Compensation: Annual salary dependent on experience. Additional benefits and perks: Extended medical, dental, and vision plans Life insurance Disability benefits Registered Retirement Savings Plan (RRSP) Employee referral bonus program (up to $775/year per referral) Career growth opportunities Staff events (lunches, BBQs, outings) Qualifications: 2+ years'' experience in customer service, ideally in the door/building products industry Strong organizational skills and ability to manage multiple tasks Excellent written and verbal communication skills Ability to work well with internal and external customers, even under stress Customer service orientation with attention to accuracy, detail, quality, and service Proficiency in Microsoft Office and general computer skills; knowledge of office procedures and record keeping Ability to quickly learn product information, processes, and procedures Ability to maintain quality and productivity in a fast-paced environment with minimal supervision Knowledge of spreadsheets for estimating and analysis (preferred) Problem-solving skills and ability to prioritize tasks Team player and self-starter About Alliance Door Products With several locations across Canada and the US, we are a leading manufacturer and distributor of residential and commercial doors. We value respect, integrity, quality, and excellence. We are committed to providing high-quality door and millwork products, ensuring customer satisfaction and profitability. #J-18808-Ljbffr