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Description Position at DynacareJob Posting: Master File Administrator Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. Its an environment where you can grow your career in any direction you choose. Were evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive . Are YOU our next Master File Administrator ? Were looking for a Master File Administrator to join our Informatics Solutions and Services team! The Master File Administrator plays a vital role in shaping the future of analytics and information management at Dynacare. You will be responsible for the day-to-day management of enterprise-level data operations, with a strong focus on data integration, governance, and quality. In this role, you will ensure the accuracy and consistency of master data by setting up and maintaining records in systems such as AS400 and the Health Information Hub. You will also maintain and update Standard Operating Procedures (SOPs) related to master data quality and collaborate closely with business teams to onboard new clients, locations, and test codes. Bilingualism in French is considered an asset. Status: Permanent Full Time Shift: Monday to Friday, regular hours Workstyle: Primarily Remote Location: Brampton, ON Internal Posting Deadline: 5:00 PM EST- May 16th, 2025 Why Dynacare is an amazing place for YOU: Join an award-winning 'Top Employer' with meaningful and impactful career opportunitiesAccess a health and wellness benefits program that supports you and your loved onesGrow and thrive with a dynamic, successful company through internal mobility opportunitiesInvest in your future through RRSP match benefits and an employee stock purchase programExperience a collaborative, diverse workforce that prioritizes dignity and respect for allHow YOU will make a difference: Maintain, set up and monitor various master files, in various information systems, by making changes in accordance with prescribed procedures. Major master files include customer, provider, test requests and results, test reference ranges, formats and paragraphsEnsure all changes are completed in all appropriate information systems i.e. AS400, OMNI.Ensure all changes are done in a way that considers the national perspective while accounting for any local business and regulatory requirementsIdentify, evaluate and develop solutions to improve efficiency and reduce re-work especially when same setups have to be done across jurisdictions and platformsCreate and maintain training manuals and master file operation SOPsProvide technical information and assistance related to master files to internal customers in the form of queries, guidance, information and issue resolution related to test set up or revisionIdentify, evaluate and develop solutions to problems using industry best practicesPerform business connectivity/integration master file setups for interfaces, electronic publishing and acquisitionsTroubleshoot and resolve issues (when required)Accountable for setting up clinical content in our Laboratory Information Systems (LIS's) and for mapping all tests for the organization to the Ontario Laboratory Information System (OLIS), RELMA, SNOMED and any other regulatory body codeOther duties as assigned by the Senior Manager, Enterprise Master File Management and Registries or MFM LeadWhat YOU bring to the role: High level understanding of master data management and data governance best practicesFamiliarity of Quality Management principlesWorking knowledge of the AS400 LIS, Omni v12 and other LISs master files, as well as other healthcare and/or laboratory data entry systems and their interaction with laboratory functionsDemonstrated knowledge of creating Standard Operating ProceduresGood Knowledge of data privacy practiceAbove average problem-solving skills and paying attention to detailsBachelor of Science Degree or Medical Laboratory Technologist Certification is preferredProject management and data entry experience preferredClinical, Healthcare or Laboratory experience a strong asset5 years of experience in laboratory operationsTechnical Skills: Working knowledge of Microsoft Office (Excel, Word), and various LIS systems, including AS400Experience in data modeling and handling data quality issues such missing data, outliers etc.Demonstrated ability to identify, prioritize and solve problems encountered with analysis/administrationWorking Conditions: Primarily remote with a requirement to be on-site at least one day per month.Prolonged sitting, some standing, telephone use and dexterity using keyboardPassionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.Dynacare has been a Top Employer for many years and there is a reason why. We are a great place to work. At Dynacare, were proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canadas health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.