Job Title

Location: Mississauga, ONHybrid: 3 Days On-Site ,2 Days Remote. Travel 20% of time.Compensation: Competitive Base salary + Bonus + Company Vehicle.We are looking for a Maintenance Team Lead / Supervisor with excellent communication skills and solid technical skills related to HVAC Equipment, Plumbing equipment or Commercial Kitchen Equipment. You will act as a Regional Manager for an equipment manufacturer and provide training, support to third parter contractors and authorized dealers.We are looking for:Excellent Communication skills. An Electrican/Millwright background and/or Engineering or Electronics background from an accredited college or university.You will be able to communicate technical details with clients, equipment, accessories, consumables and spare parts to support cusomters, internal staff and business partners.Ability to read, analyze, and interpret general business periodicals, professional journals, technicalAbility to effectively present information and respond to questions from groups of managers, clients, procedures or governmental regulations. customers and general public.Ability to write reports, business correspondence and procedure manuals. customers, and the general public.Ability to travel to USA, and across Canada (20%).Your responsibilities will be:Interview, hire negotiate contracts for new Service partners (Maintenance Service Partners) as needed.Assisting in planning, directing and assigning the goals as it relates to service organization including inventory management, first time rate, and resolution time.Provide communication back to the Service Partners on their performance to ensure they can take the appropriate action to meet the needs of our customers.Prepares monthly territory reports and travel/calendar itineraries in a timely manner.Review and approve service partner warranty invoices and ensure invoices are processed in a timely manner.Administer field and in-house training sessions to train service partners on equipment (hardware and software), accessories, and consumables. Warranty process and expectations.Address complaints and resolve problems in a timely manner ensuring that the appropriate Service Partner is providing professional customer service.Supporting sales process including End Users, Equipment Dealers, Manufacturers Representative, Regional Sles Manager and Regional Sales Directors.Provide back-up support to other territories when needed.Our client offers:Competitive base salary and structured bonus potentialRRSP and Full Benefits20 Days of Paid Time OffTuition reimbursementSupportive environment for career growth and training.Global, Multi-national opportunities and support